Front Office Executive

14 hours ago


Thrissur Kerala, India The Habitat Suites Full time

The Front Office Executive is responsible for managing the reception area, assisting guests with check-in and check-out, handling reservations, and ensuring excellent customer service.

**Key Responsibilities**:

- Greet guests warmly and assist with check-in/check-out procedures.
- Manage room reservations and process payments accurately.
- Address guest inquiries, requests, and complaints professionally.
- Coordinate with housekeeping and other departments for smooth operations.
- Maintain front desk records and update guest information.
- Ensure a welcoming and well-maintained lobby area.
- Follow hotel policies and security procedures.

**Qualifications & Skills**:

- Previous experience in front office or hospitality preferred.
- Strong communication and customer service skills.
- Proficiency in computer systems and hotel booking software.
- Professional appearance and a positive attitude.
- Ability to handle multiple tasks efficiently.

**Food & Accomodation Provided**

Pay: ₹14,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Diploma (required)

**Experience**:

- Front Office Executive: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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