Chat Support Agent
4 days ago
Responding to customer inquiries and resolving their issues through chat conversations
- Providing accurate and detailed information about products, services, and policies
- Guiding customers through the purchasing process and recommending appropriate products or services
- Escalating complex or unresolved issues to the appropriate department or supervisor
- Maintaining a high level of professionalism and customer service while interacting with customers
- Ensuring customer satisfaction by addressing their needs and concerns
- Keeping accurate records of customer interactions and transactions
- Adhering to company policies, guidelines, and procedures
- Staying updated with product knowledge and industry trends
- Assisting with other administrative tasks as needed
**Salary**: ₹10,086.00 - ₹15,619.75 per month
Schedule:
- Evening shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9123006906
-
Chat Support Agent
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeResponding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...
-
Chat Support Executive
4 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeEducation: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...
-
Chat Support
7 days ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are Hiring - Customer care Executive,Voice & ChatWork from office jobJob Location - Kolkata sector 5Voice & Chat processSalary - 10k to 15k depends on the interview processWe need immediate joinerminimum 12th Pass requiredThanks & RegardsRakesh Adhikary Job Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person
-
Fresher Chat Support
4 days ago
Baranagar, Kolkata, West Bengal, India BDV Private Limited Full timeWe are looking for enthusiastic and customer-focused **Chat Support Executives** to join our growing support team. As a chat support agent, you will be the first point of contact for our customers, helping them resolve queries and ensuring a smooth experience through live chat. This is an excellent opportunity for freshers looking to build a career in...
-
Chat Support Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeUrgent Hiring - Chat & Inbound Voice Process Job Location: Sector V, Kolkata (Work from Office) Eligibility: Minimum 12th Pass | Freshers & Experienced Both Can Apply Job Roles: Chat Support & Inbound Voice Process Languages Required:, Hindi, English Shifts Available: Day / Night / Evening (Based on process & interview) **Salary**: ₹9,000 to...
-
Chat Support Executive
2 days ago
Salt Lake, Kolkata, West Bengal, India Mervice infotech Full timeWE ARE HIRING FOR CHAT SUPPORTIVE EXECUTIVE FOR KOLKATA SALT LAKE SECTOR 5 KOLKATA WORK FROM OFFICE' 12TH PASS AND ABOVE ARE ELIGIBLE GOOD ENGLISH REQUIRED SALARY 11.2KINHAND AND 13.3KCTC MORNING SHIFT FOR FEMALES FOR MALES 1PM-10PM NO DROP /3:30AM-12:30PM DROP UNDER 12KM RADIUS INTERSTED ONE;S SHARE YOUR CV AT 8249936838 HR NAMITA **Job Type**:...
-
Fresher Chat Support
1 week ago
Salt Lake, Kolkata, West Bengal, India BDV Private Limited Full time**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...
-
Chat Associate
2 hours ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeWe are hiring for customer care Executive Urgent opening for Chat support Job Location - Kolkata Sector 5 Work from office job Minimum 12th pass required we need immediate joiner Salary 10k to 13k Domestic Chat support Language required - Good Hindi Basic English 7865097859 HR Rakesh **Job Types**: Full-time, Permanent Pay: ₹10,000.00 -...
-
Customer Support Agent
6 days ago
Salt Lake, Kolkata, West Bengal, India Delights Marketing Solutions Full time**Job Title**: Customer Support Agent (Voice Process) **Location**: Kolkata (Saltlake) **Work Mode**: Work from Office (WFO) **Department**: Voice International BPO **Job Overview** We are looking for enthusiastic and customer-focused individuals to join our international voice process team. As a Customer Support Agent, you will handle customer...
-
Chat Support Executive
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeExcellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively - Patience and empathy when dealing with customers - Attention to detail and accuracy - Ability to work well in a team and collaborate with colleagues - Basic computer literacy and proficiency with chat platforms -...