Sales Associate

2 weeks ago

Kochi Kerala, India ABC Group Full time

Prepare sales plan based on target (Weekly, Monthly).
- To wish customer, make ensure provided welcome drink.
- Collect customer details as per KYC, Provide Privilege e -Card If required.
- Listen to customer requirements and budget & assist customer to show all products display.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.

**.**Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
- Handover sales order to delivery section and mention the date, time and payment mode
- Ensure the proper delivery.
- **After Service -**

Maintain Relationship with Customer. To give a feedback call regarding product and installation
- **Customer service -**

1. To provide quick response.

2. Handover to concerned dept.

3. Ensure they get proper solution
- **Service -**

1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.
- Ensure the closed complaints with the customer whether he / she satisfied (feedback).
- Display update against available stock.
- Daily display checking and remove out of stock.
- Remove discontinued products & broken / damaged items from display.
- Ensure the neatness and cleanliness

Ensure the price tag And product description on displayed materials
- Follow up Enquiry Customers daily & weekly

Participate In Training Program.
- Maintain training diary, must participate all training class

Catalogues

Keep Catalogues and update properly.
- Enquiry of order requirements.
- Short supply of products.
- Customer complaints.

Daily Sales reports
- Maintain high customer satisfaction pre & post sales.
- Provide 100% swift service availability to meet customer needs on incase of urgency.

Pay: ₹12,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

- Kannur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tiles & Sanitary Field: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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