Junior Customer Support Executive

4 days ago

Science City Ahmedabad Gujarat, India POSIMYTH Innovations Full time

Key Responsibilities:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer complaints and provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution and maintain a high level of customer satisfaction.
- Communicate and coordinate with internal departments to resolve complex issues.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers and ensure their satisfaction.

**Requirements**:

- Fresh graduate with a degree in BCA, BSC-IT, BE Computer and related fields.
- Experience 6month - 1year
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and the ability to think on your feet.
- Ability to multitask, prioritize, and manage time effectively.
- A positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.

Pay: From ₹12,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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