Support Executive

2 weeks ago


Science City Ahmedabad Gujarat, India Build Formula Full time

Greetings from Build Formula.......

**Job Title**: Customer Support Executive
**Location**: Science city, Ahmedabad
**Employment Type**: Full-time
**Experience**:freshers to 1 year

**Responsibilities**
- Responding promptly to customer inquiries and resolving their issues
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Ensure customer satisfaction and provide professional customer support

**Qualifications**
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills

Pay: ₹15,000.00 - ₹20,000.00 per month

Shift:

- Day shift

Work Days:

- Monday to Friday

Work Location: In person


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