Support Executive
2 days ago
**Job Location**: Ahmedabad Science city
**Job Title: Technical Support Specialist - Fire Safety Systems**
Preferred: Provide feedback on product performance and customer-reported issues to help improve product quality and customer satisfaction.
Stay up-to-date with the latest industry standards and technological advancements related to fire safety and ELV systems.
**Required Skills & Qualifications**:
Basic knowledge of Fire Safety ELV systems such as fire alarms, CCTV, access control, and public address systems.
Excellent communication skills with the ability to explain technical concepts to non-technical individuals.
Customer-focused, with a commitment to delivering high-quality support.
Strong problem-solving skills and the ability to troubleshoot and resolve technical issues in a timely manner.
Ability to work well both independently and in a team environment.
**Education & Experience**:
Required: Diploma or Bachelor's degree in Engineering, Electronics, Electrical, or a related technical field.
Preferred: Some experience (0-1 year) in technical support, particularly in fire safety systems, security systems, or low-voltage electrical systems.
**Additional Attributes**:
Detail-oriented, with the ability to follow processes and provide clear solutions to customers.
Willingness to learn and adapt to new technologies and product offerings.
Ability to work under pressure in a fast-paced, dynamic environment.
If you are eager to assist in resolving technical challenges, have an interest in fire safety technologies, and enjoy helping others, we invite you to apply
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Work Location: In person
Application Deadline: 30/04/2025
Expected Start Date: 10/04/2025
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