Tele Caller

1 week ago

Aundh Pune Maharashtra, India Technosoft Solutions Full time

Job Description: Tele caller - Education Sector

Position: Tele caller

Department: Sales/Customer Support

Location: Aundh, Pune

Job Summary:
Key Responsibilities:

- Make outbound calls to prospective students and parents to explain courses, programs, admission requirements, and the benefits of studying at our institution.
- Answer incoming calls, handle inquiries, and address concerns related to course offerings, enrollment, and the admission process.
- Follow up with leads, track conversations in CRM software, and ensure data accuracy.
- Provide personalized counseling to guide students in choosing the right courses based on their interests, career goals, and academic background.
- Meet daily, weekly, and monthly call and enrollment targets as set by management.
- Gather insights on prospective students' needs and feedback, sharing this information with the marketing and admissions teams.
- Collaborate with the admissions team to develop strategies for achieving enrollment goals.

**Requirements**:

- Experience in a Telecaller, Telesales, or Admissions Counselor role, ideally within the education sector.
- Excellent communication and interpersonal skills with the ability to engage students and parents.
- Strong organizational skills, attention to detail, and familiarity with CRM software.
- Ability to convey information confidently and professionally while answering questions accurately.
- High school diploma or equivalent; additional qualifications in education or customer service are a plus.

Preferred Qualifications:

- High school diploma or equivalent; additional qualifications in sales or customer service are a plus.
- Familiarity with the industry or product knowledge.
- Fluent in Hindi, Marathi and English.

Pay: ₹10,000.99 - ₹17,000.56 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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