Desktop Support Executive

6 days ago


Santacruz, India Jetking Infotrain Limited Full time

**Key Accountabilities**:
IT Support:

- Solving IT support queries from PAN India centres and to ensure client satisfaction.
- To manage ticketing system.
- End to end operations for IT projects and systems.
- To Sync JOST with centres.
- To take care of LMS queries.
- Coordination with vendors.
- To manage Antivirus and CCTV services.
- Printer troubleshooting & refilling work.
- Ensure company compliances at all times by defining & ensuring adherence to established processes and maintaining updated documentation at all times.
- Vendor Management & Co-ordination (Ticket Closure).
- Install and configure software and hardware with management of network services and technology tools.
- Monitor, maintain system & Internet performance and troubleshoot issues and outages.
- Ensure security through access controls, data backups and firewalls.

**3. Qualifications & Experience**:
**Qualifications : Graduate with any stream**

**Experience : 1 -2 Years in IT**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400054, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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