Apple macOS Support Specialist
4 days ago
Join our IT team to support Apple macOS environments across global teams. Work with JAMF, MDM, and remote tools in a fast-paced, growth-oriented setup.
- Provide L1/L2 support for macOS devices across enterprise users.
- Troubleshoot hardware/software issues remotely and onsite.
- Manage Apple devices via JAMF and other MDM platforms.
- Handle user onboarding/offboarding for Mac endpoints.
- Maintain documentation and ticketing via ITSM tools (e.g., ServiceNow).
- Collaborate with Windows/Linux support teams for cross-platform issues.
- 2+ years in macOS support or Apple ecosystem.
- Hands-on with JAMF, MDM, Remote Desktop, Active Directory.
- Familiarity with ITIL processes and ticketing systems.
- Strong communication and problem-solving skills.
- JAMF Certified Tech/Admin (preferred).
- Experience in hybrid or remote support environments.
- Exposure to enterprise-level Apple deployments.
Job Type: Full-time
Pay: ₹12, ₹22,000.00 per month
Work Location: In person
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