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International Student Advisor

2 weeks ago

Kozhikode District Kerala, India MATGLOBER CAREERS PVT LTD Full time

**Academic Counselor**

**Key Result Areas (KRAs)**:

- Conduct one-on-one or telephonic counseling sessions with students to understand their academic goals, preferences, and aspirations.
- Provide personalized guidance to students regarding their study abroad options, including academic programs, destinations, and cultural experiences.
- Assist students in selecting appropriate courses and programs that align with their academic goals and meet the requirements
- Maintain up-to-date information on academic programs, universities, scholarships, admission requirements and other resources relevant to studying abroad.
- Inform students about scholarships and financial aid options to help them fund their studies abroad.
- Collaborate with the operations department to ensure seamless coordination and support for students throughout the study abroad process.
- Provide continuous support to students during their preparation for departure and throughout their study abroad experience.
- Build rapport with students and their families, addressing their questions and concerns throughout the process.
- Stay updated on trends and changes in the field of international education and adapt counseling strategies accordingly by attending training session and other value adding programs.
- Implement cross selling wherever possible like IELTS, Forex, Ticketing etc.
- Participate in marketing and promotional activities like expos, fairs etc. to attract new customers to the company's services.
- Follow up with previously enrolled students and gain reference leads.
- Be active on online platforms representing the company and build work connections.
- Create daily, weekly and monthly reports with accurate data and information and share the same with the concerned managers and team lead.

**Key Performance Indicators (KPIs)**:

- **Student Acquisition**: Attract and enroll students in study abroad programs.
- **Student Success**: Ensure students achieve their academic goals and have a positive study abroad experience.
- **Client Satisfaction**: Build strong relationships with students and their families.
- **Marketing & Sales**: Generate leads and contribute to the company's sales goals.
- **Track by Service**: Consider tracking the conversion rate for each additional service (IELTS, Forex, Ticketing) to identify which ones are most attractive to students.
- **Operational Efficiency**: Manage workload effectively and meet deadlines.
- **Industry Knowledge**: Stay up-to-date on trends in international education.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: On the road