Process Associate

6 days ago

Valiyavila Thiruvananthapuram Kerala, India Ecorgy Solutions Private Limited Full time

**About Us**:
Ecorgy Solutions is a healthcare back-office BPO organization supporting clients based in California, USA. We assist our clients by providing high-quality patient care through streamlined administrative and clinical support. Our mission is to enhance the efficiency of home health services while ensuring compliance and patient satisfaction.

**Role Overview**:
**Key Responsibilities**:

- Review History & Physical (H&P) documents to identify required lab orders.
- Maintain and update the internal Lab Tracker with real-time information.
- Create and manage accurate patient profiles in the system.
- Schedule lab appointments and coordinate with internal teams regarding lab-related updates.
- Ensure timely, accurate, and complete documentation of all lab-related activities.

**Qualifications & Skills**:

- 0 to 3 years of experience in related field.
- Basic understanding of medical terminology.
- Strong communication skills in English, both written and verbal.
- Good computer skills required.
- Prior experience in healthcare coordination or lab processes is an added advantage.
- Willingness to work regular night shifts (9:30PM to 6:30AM) and weekends if required.

**Why Join Ecorgy Solutions?**

At Ecorgy Solutions, we believe that our people are our greatest strength. As a valued team member, you will have access to:

- Provident Fund (EPF), ESI or Group Mediclaim coverage after six months and Gratuity.
- Performance based rewards and recognition
- Structured training and professional development programs
- Internal mentorship and leadership grooming initiatives
- Participation in company-sponsored wellness, cultural, and sporting activities
- Opportunities for career growth and long-term advancement

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift
- Weekend availability

Application Question(s):

- How many years of experience do you have coordinating lab processes or working in a related setup?
- Are you willing to work regular night shifts (9:30 PM to 6:30 AM) from our office location in Ellipode, Thirumala, Trivandrum?
- We must fill this position urgently. Can you start immediately?
- Are you based in Trivandrum or near by location?
- Do you have a paramedics degree?

Work Location: In person

Application Deadline: 06/07/2025

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