Reservation Executive

3 days ago

Delhi, India TrustMark Consultants Private Limited Full time

**Greting from Traustmark**

**Location**: kaushalya park, hauz khas,south delhi

**Designation**: sr. Reservation executive

**experience** : minimum 1 year experience

**Roles and Responsibilities include**:

- Manage team of 2 members
- Assist the guest after check-in (inquiries, recommendations) / Problem resolution
- Assist guests with property directions if needed.
- Report guest issues with the Housekeeping team to give immediate solutions
- Coordinate with the ground team for any special requests by guests
- Maintain clear and effective communication with the Housekeeping, Maintenance team through the different channels (slack / Whatsapp).
- **Work Requirements**:

- **OTA Backend Handle**
- Rates Distribution
- Sales & Strategically Knowledge
- Should have Experience in Team Handling
- Have Worked with Hospitality Minimum 1 Year
- Knowledge About OTA bookings.
- Should know about PMS(Property management System)
- National or regional holidays can be also be utilised as per the demand and business requirements which will be compensated respectively.
- Immediate availability will be preferred, with proper certifications and valid documents.
- Fluent in verbal and written communication

**Phone number: 8758740333**

**Job Types**: Permanent, Full-time

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- reservation: 1 year (required)
- OTA platform: 1 year (required)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (required)

**Speak with the employer**
+91 8758740333

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