Marketplace Operations Executive

1 week ago

Bengaluru, India Mojocare, Alpha Digital Health Full time

We are Mojocare. We are building a digital-first wellness studio enabling Indians to take control of their health, wellness & happiness and lead more wholesome lives. Taking care of oneself is no longer a hassle - the future of primary healthcare is here, now. We have an ambitious mission and an even more ambitious team. We are growing and constantly expanding our team and offerings. If you are as excited about revolutionizing primary health and wellness as us, join us

**Job Role**:

- Creating strategies to drive sales through e-commerce marketplaces like Amazon, Flipkart, Nykaa, Healthkart etc
- Categorizing, listing and positioning the company’s products in various E-commerce marketplaces such as Amazon and Flipkart and generating interest in the same for the right audience.
- Recommending, managing and executing online content and promotional campaigns to increase the company’s business and in turn increase the revenue.
- Being responsible and managing various operational activities such as merchandising, post listings, customer service etc. related to the company’s e-commerce presence.
- Researching, analyzing and providing insights on online shopping trends of customers and reporting the same to the management.
- Addressing and resolving customer issues and concerns in a timely manner and ensuring excellent customer service. Also collecting and working on the feedback given by customers in the marketplaces regarding the company’s products.
- Monitoring the business performance on the e-commerce marketplaces and reporting the same along with recommendations to the management.
- Updating and maintaining e-commerce sales data and reporting the same to the management in regular intervals
- Ensuring compliance of related laws & regulations while managing various contracts, disclaimers, agreements etc. Also, participating in the planning/forecasting of relevant budgets.
- Focus on operational areas to drive efficiencies and increasing profit.
- Work with cross functional teams to identify areas of growth and trends.
- Working closely with various internal teams as well as external third-party stakeholders

**What you need to have**:

- Relevant experience of 0-1 years in e-commerce marketplace sales
- Knowledge with marketplace portals like Amazon and Flipkart (Preferred
- Excellent communication, analytical, multi tasking Skills
- Willingness to learn

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