Call Centre

5 days ago

Mumbai Maharashtra, India Hemocean outsourcing Full time

Job description

Qualifications and Skills

Excellent communication skills (Mandatory skill) - Ability to convey information clearly and effectively to customers.

Customer service skills (Mandatory skill) - Ensuring a positive customer experience by addressing their needs and resolving issues.

Problem solving skills (Mandatory skill) - Capability to identify issues and provide efficient solutions.

Time management - Efficiently managing one's time to handle multiple tasks and meet deadlines.

Attention to detail - Thoroughly attending to details to ensure accuracy and quality in work.

Teamwork - Ability to effectively collaborate with colleagues to achieve common goals.

Adaptability - Being flexible and adjusting to new situations or challenges with ease.

Roles and Responsibilities

Engage in outbound calls to potential customers to promote company services.

Maintain an updated database of customer information and interactions.

Handle customer inquiries and provide accurate information about services.

Achieve daily and monthly calling targets set by the management.

Collaborate with team members to develop effective calling strategies.

Report and provide feedback on customer responses and concerns.

Participate in training sessions to enhance sales and customer service skills.

Ensure compliance with company policies and procedures while interacting with customers.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,124.00 - ₹29,724.03 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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