Telesales

7 days ago

Noida, India MPowerUrge Full time

**Telesales Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information

**Telesales Requirements**:

- High school diploma or equivalent.
- 2 year of experience as a telesales or similar.
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints

**Salary**: Up to ₹25,000 to ₹30,000 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (required)

**Language**:

- English (required)

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

- Sector 62, Noida - Noida, UP: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 2 years (required)
- Sales: 2 years (required)

**Language**:

- English (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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