Call Co-ordinator

7 days ago

Chennai Tamil Nadu, India Connect Galaxy Full time

_**We are Hiring**_

**Job Title**: Call Coordinator

**Location**: Kanchipuram.

**Job Summary**:
**Key Responsibilities**:

- Answer and route incoming calls promptly and professionally.
- Maintain records of calls and updates in the system.
- Address customer inquiries and direct them to the appropriate department.
- Schedule and coordinate meetings or follow-ups as needed.
- Ensure timely escalation of unresolved issues to relevant teams.
- Provide accurate information and maintain confidentiality.

**Qualifications**:

- High school diploma or equivalent (Bachelor's degree is a plus).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using phone systems and basic computer software.
- Prior experience in customer service or coordination roles is preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7200585293

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