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Desktop Support Co-ordinator

2 weeks ago

Chennai Tamil Nadu, India Snow Planners And Builders Full time

**We are Hiring**

**Designation**: Desktop Support Co-ordinator

**Process**: Voice

**Salary Range** : 15k - 18k

**Age limit**: 35

Fixed day shift & sunday fixed off

**Experience**: Min 6 Month's - 1 Year

**Location**: Madhavaram, Chennai.

**Job Summary**:
**Key Responsibilities**:

- Answer and route incoming calls promptly and professionally.
- Maintain records of calls and updates in the system.
- Address customer inquiries and direct them to the appropriate department.
- Schedule and coordinate meetings or follow-ups as needed.
- Ensure timely escalation of unresolved issues to relevant teams.
- Provide accurate information and maintain confidentiality.

**Qualifications**:

- High school diploma or equivalent (Bachelor's degree is a plus).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using phone systems and basic computer software.
- Prior experience in customer service or coordination roles is preferred.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Work Days:

- Weekend availability

Application Question(s):

- Do you have experience in desktop support co-ordinator

Work Location: In person