Client Servicing Associate, Amazon Shipping

4 days ago


Gurugram Haryana, India ATSPL - Haryana Full time

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays3+ years of data analysis and formula creation in Microsoft Excel experienceExperience using data to drive root cause elimination and process improvementMore than 3 year of experience in B2B Client servicing or customer serviceExperience in an analytical, results-oriented environment with external customer interaction.Proven ability to understand the business “by the numbers” and streamline escalationsExcellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.Knowledge of English, Hindi is a must. Additional language knowledge will be an added advantage.
- Bachelor's degree in operations, supply chain or logistics
- Experience working with e-commerce or logistics.
- Deep understanding of the B2C transportation landscape in India with prior interactions with shippers



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