
Operations Client Service Associate 2
1 week ago
Who we are looking for:
This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s.
What you will be responsible for:
The responsibilities of this role will include, but will not be limited to:
- Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve.
- Provide support during US market hours, should be comfortable with Night Shift.
- Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events
- Execute oversight activities to ensure interdepartmental deliveries are monitored and risks highlighted are addressed.
- Assists with compliance reviews, controls, and audits as appropriate.
- Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.
- Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions.
- Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines.
What we value:
These skills will help you succeed in this role:
- Client focus: - Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
- Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
- Performance Focus: Provide excellent service to clients through a results-oriented mindset
- Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.
- Education & Preferred Qualifications:
- 1- or 2-years’ experience in financial domain.
- Additional requirements:
- Must have strong Excel and PowerPoint skills.
- Must be able to work in a fast paced environment with global stakeholders and possess exceptional ability to prioritize work priorities.
- Must possess strong verbal and written communication skills.
- Must have the initiative and capability to collaborate with a diverse stakeholder base to deliver timely and high quality output
- Must be highly organized with strong attention to detail
-
Operations Client Service
7 days ago
Bengaluru, India State Street Full timeOperations, Client Service: State Street: Associate 2 What you will be responsible for: - Responsible for ensuring and reviewing all the CSO requirements such as Daily/weekly recon on Cash, Stock and Income. - On a daily basis identify failed & unmatched trades, reason for it and initiate the resolution process - Conduct independent research to gather and...
-
Operations Client Service
7 days ago
Bengaluru, India State Street Full timeThis is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. The role is based out of State...
-
Operations Client Service Associate 2
2 weeks ago
Bengaluru, India State Street Full timeWho we are looking for We are looking for a highly motivated individual who has a basic understanding of Fund Accounting / NAV Calculation / Financial Reporting / Trade life cycle management. The role requires working in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business...
-
Operations Client Service Associate 2
2 weeks ago
Bengaluru, India State Street Full timeWho we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be responsible for: The...
-
Operations Client Service Associate 2
2 days ago
Bengaluru, India State Street Full time**Who we are looking for**: Client Service representatives responsible for resolving queries and investigating issues from Investment Managers for funds managed at State Street **Why this role is important to us**: Perform both client facing and operational processing functions for Accounting and Custody. Research and resolve client inquires and service...
-
Client Service Associate
6 days ago
Bengaluru, Karnataka, India Planotech Group Full timeWe are hiring! Opening positions: 1. Operations / Client Service Associates 2. Technicians 3. 2D / 3D designers 4. Drivers 5. Associates in Accounts / Administration / HR "Freshers" are considered. Salary - According to the industry standards. **Job Types**: Full-time, Permanent, Internship **Benefits**: - Health insurance - Provident...
-
Operations Client Service
2 weeks ago
Bengaluru, India State Street Full timeRoles - Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk - Ensure deadlines / deliverables are met in accordance with the SLA provisions - Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales - Assist clients...
-
Core Operation
2 weeks ago
Bengaluru, India State Street Full timeBasic Purpose: Under the supervision of the Senior Associate, the Associate ensure consistent quality service is delivered by the team. **Responsibilities**: In addition to the responsibilities detailed under the Associate 1 banding an Associate 2 is also responsible for the following: Responsible for training new team members Helps identify training...
-
Associate 2 - Investor Services
2 weeks ago
Bengaluru, India State Street Full timeAIS Investor Services Operations Job title: AIS Investor Services, Associate 2 Reports to: AIS Investor Services Manager - Position Description - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process...
-
Associate Client Accountant
4 days ago
Bengaluru, India Corporation Service Company Full timeRole: Associate Client Accountant-I Location: Bangalore Schedule: As per Jurisdiction Working model: Hybrid Intro: Join our vibrant team at CSC, where growth and development are at the core of our values. We're dedicated to nurturing your professional journey, offering unparalleled opportunities across our local and global offices. In today's...