Customer Relationship Executive

6 days ago

Malappuram, India KIDONEX Full time

**Duties & Responsibilities**
- Building and maintaining good relationships with all customers.
- Overseeing the relationship with customers handled by sales team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products to increase sales.
- Manage the customer care number and timely respond to the customer queries.
- Generate sales leads.
- Keep records of customer complaints, dropout details, staff movements etc.
- Take the extra mile to engage customers.
- Online Sales Support.
- Meeting with managers in the organization to plan strategically.

**Job Requirements**
- A bachelor’s degree/Diploma.
- Excellent interpersonal and communication skills.
- Strong phone contact handling skills and active listening.
- Superior product knowledge.
- A team player with leadership skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Maintain a positive attitude focused on customer satisfaction.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 7593030803

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