Female Telecaller

5 days ago

Thaltej Ahmedabad Gujarat, India KHUSHHI IVF Full time

**Telecaller Executive Job Description**

A **Telecaller Executive** is responsible for contacting potential or existing customers over the phone to promote products or services, handle inquiries, and drive sales. They play a key role in business development by building relationships with customers, providing relevant information, and addressing concerns. Telecaller Executives are expected to maintain a polite and professional demeanor, meet sales targets, and contribute to the overall growth of the company.

**Key Responsibilities**:

- Make outbound calls to potential customers or follow up with existing clients.
- Present, promote, and sell products/services to new and existing customers.
- Identify and address customer needs and concerns effectively.
- Update and maintain customer records in the CRM system.
- Achieve daily/weekly/monthly targets for calls, sales, or lead generation.
- Provide accurate and timely information about products, services, and promotions.
- Maintain a high level of customer satisfaction through excellent service.
- Record customer interactions and follow up on leads as required.
- Collaborate with the sales or customer service team to optimize strategies and performance.

**Skills & Qualifications**:

- Strong verbal communication and interpersonal skills.
- Persuasive and customer-focused attitude.
- Ability to handle objections and rejections professionally.
- Previous experience in telemarketing or sales is a plus.
- Goal-oriented with the ability to work independently or as part of a team.
- High school diploma or equivalent; additional qualifications in sales or customer service are an advantage.

Telecaller Executives are essential for driving business revenue, improving customer engagement, and enhancing brand visibility through effective telecommunication.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Gujarati (preferred)

Work Location: In person

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