Operations Executive

5 days ago

Andheri East Mumbai Maharashtra, India Jetways Travels Pvt. Ltd. Full time

Manage and oversee the operational activities of the corporate travel department, ensuring smooth and efficient service delivery.
- Utilize GDS software (Galileo/Amadeus) to handle air ticketing for both international and domestic travel.
- Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service.
- Coordinate and book flights, accommodations, and other travel arrangements according to client preferences and budgetary constraints.
- Ensure compliance with corporate travel policies and negotiate favorable rates with airlines, hotels, and other travel suppliers.
- Stay updated on industry trends, airline regulations, and travel-related technology to provide the most up-to-date information to clients.
- Handle and resolve any issues or complaints related to travel bookings, ensuring customer satisfaction and retention.
- Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts.
- Develop and maintain strong relationships with travel suppliers, negotiating contracts and ensuring the best possible service for clients.

**Requirements**:

- Bachelor's degree in Tourism, or a related field.
- Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus).
- In-depth knowledge of international and domestic travel booking processes, including flight, hotel, and car rental reservations.
- Familiarity with visa processing procedures and basic knowledge of visa requirements.
- Excellent customer service skills and the ability to handle corporate clients' travel needs with professionalism and efficiency.
- Strong negotiation and relationship-building skills to secure favorable rates and services from travel suppliers.
- Proficient in using travel-related technology and online booking platforms.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Strong organizational and time management skills to meet client deadlines
- Excellent communication and interpersonal skills to effectively collaborate with clients, team members, and travel suppliers.
- Proficiency in MS Office suite and travel management software.
- Knowledge of travel industry regulations, including airline policies, travel advisories, and safety protocols.
- Ability to adapt to changing travel trends and technologies.

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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