Telesales

2 days ago

Navi Mumbai Maharashtra, India Eduonix Learning Solutions Full time

**Telesales Representative**:
**Overview**:
As a Telesales Representative, you will play a crucial role in generating sales leads and converting them into customers through outbound calling. This position is vital to the organization as it directly impacts revenue generation and business growth.

**Key Responsibilities**:

- Initiate sales calls to potential customers
- Explain products or services to potential customers
- Overcome customer objections
- Close sales and achieve monthly targets
- Maintain a high level of knowledge about the products or services being sold
- Document and update customer records in the company's database
- Follow up on leads generated through marketing campaigns
- Provide information about product features, prices, and benefits
- Handle customer inquiries and resolve issues
- Meet or exceed quality and productivity goals
- Adhere to all company policies and procedures
- Collaborate with the sales team to improve strategies and results
- Participate in ongoing training and development
- Conduct market research to identify potential prospects
- Report on sales metrics and suggest improvements

**Required Qualifications**:

- Excellent communication and interpersonal skills
- Proven experience in telesales or a similar sales role
- Strong negotiation and persuasion abilities
- Ability to meet sales targets consistently
- Knowledge of sales techniques and strategies
- Customer-focused with a service-oriented attitude
- Ability to work under pressure and handle rejection
- Time management and organizational skills
- Resilience and persistence in sales endeavors
- Proficiency in using CRM software and sales tools
- High school diploma or equivalent; Bachelor's degree is a plus
- Understanding of sales performance metrics
- Willingness to learn and adapt to new sales techniques
- Ability to work independently and as part of a team
- Flexibility to work in shifts and on weekends as needed

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