Telemarketer

1 week ago

Jaipur, India Hybrisworld Full time

_**JOB DESCRIPTION**_

We are looking for an enthusiastic Telemarketing Representative for our company. You will be responsible for closing market deals over the phone and maintaining good Client relationships. An effective telemarketing representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
- **RESPONSIBILITIES**_
- Answer the queries of the customer by understanding their need and requirements.
- Route opportunities to the concerned department for further development and deal closure.
- Connect with potential customers or businesses via telephone to promote products or services.
- Ask for orders over the telephone for goods and services.
- Explain the benefits of the products or services to potential clients.
- Deliver the sales pitch to the customer and to adjust the same as per the specific individuals.
- Provide pricing details of the products or services.
- Get customer's details that include names, addresses, phone numbers, etc. for further process.
- Record the reaction of the customer to the products or services, including their details.
- Take the orders of the product over the telephone accurately.
- Direct the leads to the field sales team when required
- Retain the customer in case of dissatisfaction with the products or services.
- Maintain service quality by following the standard norms of the company.
- Maintain the database by entering, verifying, and backing up data in the computer system.

**Requirements and skills**
- Proven experience as a telemarketing representative /Client service role
- Min 2-3 years of experience
- Must have knowledge of Ecommerce and IT
- Excellent communication and interpersonal skills
- Any Graduation or Post Graduation
- Excellent English Communication Skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Will you be able to work according to Australia timing that is 4 AM to 1 PM (IST)?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Telemarketing: 1 year (preferred)

**Language**:

- English (preferred)

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