Client Servicing Executive

2 days ago


Gurugram Haryana, India The Marcom Avenue Full time

A 360- degree marketing and Communication agency and your partners in accelerating growth exponentially through creative strategies and ROI driven performance metrics. Based in Gurugram, we partner with clients to provide innovative solutions and tailor-made services that facilitate their business objectives.

**For more info**:
**About the Role**:
We are seeking a proactive and client-focused Key Account Executive to join our growing Account Servicing team. In this role, you will serve as the main point of contact for key clients, ensuring their objectives are clearly understood, translated into actionable plans, and executed with excellence. You will collaborate with internal teams across creative, digital, and performance verticals to deliver seamless campaign execution and exceptional client satisfaction.

**Key Responsibilities**:

- Build and nurture strong client relationships as their primary point of contact.
- Understand client objectives and convert them into actionable internal briefs.
- Ensure timely and high-quality execution of campaigns and deliverables.
- Track campaign progress and provide regular updates to clients.
- Work closely with cross-functional teams to ensure alignment and delivery of client goals.
- Identify opportunities for upselling and cross-selling to add value for clients.
- Address and resolve client concerns promptly to ensure retention and satisfaction.

**Must-Have Skills & Qualifications**:

- Minimum 2 years of experience in client servicing or account management.
- Excellent communication and interpersonal skills.
- Demonstrated experience in digital marketing (paid media, SEO, campaign execution).
- Strong analytical abilities; able to interpret campaign data and recommend optimizations.
- Proficiency in relevant digital tools for reporting, monitoring, and delivery.
- Exceptional project management and multitasking capabilities.

**What We Offer**:

- A collaborative and dynamic team environment
- Opportunities to work on exciting, high-impact campaigns
- Exposure to leading brands and cross-functional digital strategies
- Career growth in a fast-evolving digital landscape

Pay: ₹300,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 8448890345



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