CRM Executive

1 week ago

Turbhe Khurd Navi Mumbai Maharashtra, India SWIFT TECHNOPLAST PVT. LTD, Full time

**Position Overview**:
The CRM Executive will be the primary point of contact for customers after they place their orders. This role is ensuring that all post-sales activities are managed smoothly, and customer satisfaction is maintained. The CRM Executive will coordinate with multiple departments to provide timely updates and address any customer inquiries or concerns.

**Key Responsibilities**:

- Order Confirmation: Confirm orders with customers and provide necessary details.
- Delivery Updates: Keep customers informed about delivery dates and any changes.
- Payment Follow-Up: Follow up on advance payments and ensure timely receipt of payments.
- Dispatch Communication: Notify customers about dispatch details and confirm receipt.
- Invoice Confirmation: Ensure customers have received invoices and materials correctly after dispatch.
- Customer Feedback: Regularly seek feedback from customers to improve service quality.
- Ongoing Communication: Maintain regular contact with customers to ensure a positive relationship.
- Post-Sales Coordination: Handle all post-sales activities, including customer inquiries and coordination with internal departments.

**Key Skills Required**:

- A pleasing and professional way of speaking.
- Fluency in Communication English, with strong speaking and writing skills, for corporate client interactions.
- 2-3 years of experience in a client coordination role or similar. Ability to communicate clearly and effectively with customers and internal teams.
- Problem Solving skill, Ability to take initiative, Follow-ups & ensure to resolution to customer concerns, issues complaints effectively.
- Interpersonal Skills: Ability to build and maintain strong relationships with customers.
- Problem-Solving Skills: Ability to resolve customer issues and handle complaints effectively.
- Coordination Skills: Proficiency in coordinating with different departments to ensure smooth operations.

**Education**:

- Bachelor’s degree, Business Administration, Marketing, or a related field.

**Experience**:

- 2-4 years of experience in a customer-facing role, preferably in CRM, sales coordination, or customer service.

Contact No: 8888825422

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 15/09/2024

  • CRM Executive

    2 days ago

    Turbhe Khurd, Navi Mumbai, Maharashtra, India SWIFT TECHNOPLAST PVT. LTD, Full time

    **CRM Executive / Customer Support Executive** A CRM is who will take over and handle the process once an order comes in, supporting the client until the payment is received. She will play a crucial role in the customer support system. The CRM Executive will be the point of contact for customers after they place their orders. This role is ensuring that all...

  • CRM Executive

    1 day ago

    Turbhe Khurd, Navi Mumbai, Maharashtra, India SWIFT TECHNOPLAST PVT. LTD, Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    CRM Executive / Customer Support ExecutiveA CRM is who will take over and handle the process once an order comes in, supporting the client until the payment is received. She will play a crucial role in the customer support system.The CRM Executive will be the point of contact for customers after they place their orders. This role is ensuring that all...

  • CRM Executive

    2 weeks ago

    Turbhe Khurd, Navi Mumbai, Maharashtra, India Advika Enterprises Full time

    Immediate joiner preferred. Pay: From ₹15,000.00 per month Schedule: - Day shift Supplemental Pay: - Yearly bonus **Experience**: - total work: 1 year (required) Work Location: In person

  • Female Sales Executive

    2 weeks ago

    Turbhe Khurd, Navi Mumbai, Maharashtra, India Meta Branding Full time

    **Job description**:Female Sales Executive - Freshers Welcome** We are looking for a **Sales Executive** to join our growing team. As a fresher, you’ll receive the training and guidance needed to succeed. This role involves engaging with clients, managing leads, and contributing to the overall sales process. If you're passionate about sales, eager to...

  • CRM Executive

    1 week ago

    Sanpada, Navi Mumbai, Maharashtra, India VIBE Realty Pvt. Ltd. Full time

    **Job Description for CRM Executive.** **Key Responsibilities**: **1. Customer Relationship Management**: - Serve as the primary point of contact for customers post-booking. - Handle customer queries related to payment schedules, documentation, project progress, and handover. - Regularly follow up with clients for payments, document submissions, and...

  • Junior CRM

    1 week ago

    Navi Mumbai, Maharashtra, India Mobile Programming LLC Full time

    Job Title: Junior CRM Executive **Location**: Navi Mumbai **Department**: Customer Relationship Management **Reports To**: Senior CRM Manager / CRM Lead Job Summary: Key Responsibilities: - **CRM System Management**: - Assist in the maintenance and management of the CRM system, ensuring data accuracy and completeness. - Update customer information and...

  • CRM Executive

    2 days ago

    Mumbai, Maharashtra, India Labdhi lifestyle ltd Full time

    Labdhi Lifestyle Limited is looking for an experienced and results-driven CRM Executive This role will focus on enhancing client relationships, driving site visit success, and ensuring client satisfaction. **CRM Executive** **Responsibilities**: - Serve as the primary point of contact to foster and strengthen client relationships. - Respond to customer...

  • Crm Executive

    3 weeks ago

    Mumbai, Maharashtra, India Transformatrix Global Private Limited Full time

    Transformatrix global Pvt Ltd is the Collaboration of 4 like-minded entrepreneurs who have decided to take the world as a playground to excel their skills in becoming a problem solving catalyst and create a huge Renaissance in the way business are managed in India worldwide We are a dynamic team of professionals with over 100 years of combined experience...

  • CRM Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India Infiniserve IT Solution Pvt Ltd Full time

    **Job Title**: CRM Executive **Department**: Marketing / Customer Engagement **Location**: [Insert Location] **Experience**: 1-3 Years **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Segment users based on behavior, preferences, and lifecycle stages. - Create and schedule automated and one-time campaigns using CRM tools (like...

  • CRM Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India S Global Tech Full time

    We are hiring for CRM Executive at Andheri-E. Exeperience - 2+ year in CRM/ Sales coordinator profile. Must have Advanced excel experience CTC: 30-40K per month Thanks and regards, Smita **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month **Experience**: - Sales coordinator / CRM profile: 1 year (required) - Advanced excel:...