CRM Executive

24 hours ago

Turbhe Khurd Navi Mumbai Maharashtra, India SWIFT TECHNOPLAST PVT. LTD, Full time

**Position Overview**:
The CRM Executive will be the primary point of contact for customers after they place their orders. This role is ensuring that all post-sales activities are managed smoothly, and customer satisfaction is maintained. The CRM Executive will coordinate with multiple departments to provide timely updates and address any customer inquiries or concerns.

**Key Responsibilities**:

- Order Confirmation: Confirm orders with customers and provide necessary details.
- Delivery Updates: Keep customers informed about delivery dates and any changes.
- Payment Follow-Up: Follow up on advance payments and ensure timely receipt of payments.
- Dispatch Communication: Notify customers about dispatch details and confirm receipt.
- Invoice Confirmation: Ensure customers have received invoices and materials correctly after dispatch.
- Customer Feedback: Regularly seek feedback from customers to improve service quality.
- Ongoing Communication: Maintain regular contact with customers to ensure a positive relationship.
- Post-Sales Coordination: Handle all post-sales activities, including customer inquiries and coordination with internal departments.

**Key Skills Required**:

- A pleasing and professional way of speaking.
- Fluency in Communication English, with strong speaking and writing skills, for corporate client interactions.
- 2-3 years of experience in a client coordination role or similar. Ability to communicate clearly and effectively with customers and internal teams.
- Problem Solving skill, Ability to take initiative, Follow-ups & ensure to resolution to customer concerns, issues complaints effectively.
- Interpersonal Skills: Ability to build and maintain strong relationships with customers.
- Problem-Solving Skills: Ability to resolve customer issues and handle complaints effectively.
- Coordination Skills: Proficiency in coordinating with different departments to ensure smooth operations.

**Education**:

- Bachelor’s degree, Business Administration, Marketing, or a related field.

**Experience**:

- 2-4 years of experience in a customer-facing role, preferably in CRM, sales coordination, or customer service.

Contact No: 8888825422

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 15/09/2024

  • CRM Executive

    3 days ago

    Sanpada, Navi Mumbai, Maharashtra, India VIBE Realty Pvt. Ltd. Full time

    **Job Description for CRM Executive.** **Key Responsibilities**: **1. Customer Relationship Management**: - Serve as the primary point of contact for customers post-booking. - Handle customer queries related to payment schedules, documentation, project progress, and handover. - Regularly follow up with clients for payments, document submissions, and...

  • Junior CRM

    3 days ago

    Navi Mumbai, Maharashtra, India Mobile Programming LLC Full time

    Job Title: Junior CRM Executive **Location**: Navi Mumbai **Department**: Customer Relationship Management **Reports To**: Senior CRM Manager / CRM Lead Job Summary: Key Responsibilities: - **CRM System Management**: - Assist in the maintenance and management of the CRM system, ensuring data accuracy and completeness. - Update customer information and...

  • CRM

    4 days ago

    Kharghar, Navi Mumbai, Maharashtra, India CAREER CROSSROADS Full time

    **Job Title: CRM Executive** **Location - Kharghar, Navi Mumbai** **Work Mode - On Site** **Preferred Industry - Construction** **Overview**: As a CRM (Customer Relationship Management) Executive, your primary responsibility is to manage and enhance our company's interactions with current and potential customers. You will utilize various CRM tools and...

  • CRM Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Waveline Sports Pvt Ltd Full time

    Job Description; CUSTOMER RELATIONSHIP EXECUTIVE (Navi Mumbai)We are interested in hiring a dedicated and hardworking individual as a CRM.The main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a CRM, you are responsible for handling sales over the phone entirely. You are also responsible for solving...

  • CRM Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Sky Gold Limited Full time

    **Roles-** Manage customer relationships and ensure high levels of satisfaction with our existing clients. Develop and implement personalized customer engagement strategies. Collaborate with the sales and marketing teams to drive sales growth with proper followup. Provide exceptional customer after sales service and support. Maintain an in-depth...

  • CRM Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India RD Brothers Property Consultant LLP Full time

    **Urgent hiring for CRM Executive / Sr. Executive & CRM Manager / CRM head.** Job Location: - Andheri Shift Timings - 10 am to 7 pm. **CANDIDATES ONLY FROM MUMBAI MAY APPLY.** CANDIDATES FROM **REAL ESTATE BACKGROUND** WITH CRM KNOWLEDGE PREFFERED. DIRECT RESPONSIBILITIES: In this role, you will be directly responsible for developing and implementing...

  • CRM Executive

    2 days ago

    Navi Mumbai, India Vishwa Green Realtors Private Limited Full time

    Should have knowledge of the CRM cycle from Booking to Possession. - Will be primarily responsible for all documentation and transactional processes. - Coordination with customers for registrations, collections and bank disbursement. - Timely preparation of Agreement and other documents related to payments. - Ensure proper filing of customer documents at...

  • CRM

    2 days ago

    Mumbai, Maharashtra, India Super Scholar Full time

    CRM duties and responsibilities Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM Manager has several key responsibilities. Some CRM Manager job duties and responsibilities include: - Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing...

  • CRM Executive

    2 days ago

    Mumbai, Maharashtra, India JHS & Associates LLP Full time

    Develop and manage social media campaigns to promote brand recognition - Build strong online communities through our various social media platforms - Research certain targeted profiles on LinkedIn & other social media - Creating and maintaining a database of clients - CRM Updating - Client Intelligent Alerts - Weekly CRM Dashboard - Monitor and respond to...

  • CRM Executive

    24 hours ago

    Navi Mumbai, Maharashtra, India Nand Imperial Full time

    As a CRM executive, you are responsible for meeting revenue targets by managing enquiries, generating leads, participating in tenders/RFP/RFQ, managing client relationships, ensuring necessary communication and follow-up for surveillance and recertification audits, and providing support, coordination, and assistance to other employ **Job Types**: Full-time,...