Customer Support Executive

2 weeks ago


Narhe Pune Maharashtra, India Esro Magica Full time

**Join EsroMagica as a Customer Support Executive**
- EsroMagica, Pune's leading space education hub, is on a mission to ignite curiosity and passion for space exploration through hands-on experiences. _

We're looking for a friendly and energetic person to handle customer inquiries and provide info about our educational programs and workshops. If you thrive on delivering excellent service and have a passion for space, this role is calling your name

**Job Office Location**: Office no.201, Navale Icon, 2nd floor, Near Navale Bridge, Pune-411041.

**Work Timings**: 10 AM - 7 PM

**What You’ll Do**:

- Assist with inquiries about our programs and workshops.
- Identify and resolve customer issues promptly and effectively.
- Log interactions and update information in the CRM system.
- Provide accurate information on company products and services.
- Collaborate with team members to tackle complex issues and share feedback

**What We’re Looking For**:

- Experience in customer support or telecalling.
- Excellent communication skills (fluent in English and Hindi; additional languages are a bonus).
- Highly organized, able to multitask, and a great team player.
- A passion for space and education is a huge plus

**Ready to launch your career?**
- **Let’s Explore Antariksh Together **_✨_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Ability to commute/relocate:

- Narhe, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Which languages can you speak fluently? Please list them all.

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9112005568



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