Csr- Automobile Sales

2 days ago

Delhi Delhi, India Helpmate solution Full time

**Job Description: Customer Support Executive *

**Position**: Customer Support Executive

**Location**: Jagatpura
## **Compensation**
- **For Freshers**: ₹15,000 in hand
## **Key Responsibilities**

1. Provide exceptional customer support by resolving queries and offering solutions effectively.

2. Handle inbound and outbound calls professionally, maintaining customer satisfaction.

3. Offer guidance and support related to automobile products and services.

4. Ensure customer issues are addressed promptly and accurately.

5. Maintain records of customer interactions and feedback for continuous improvement.
## **Eligibility Criteria**
- **Education**: Minimum graduation required.
- **Experience**:

- **Freshers** are welcome.
- **Skills Required**:

- Strong communication and interpersonal skills.
- Basic understanding of cars and automobile products (mandatory).
- Ability to work under pressure and handle multiple tasks efficiently.
## **Preferred Skills**
- Prior experience in handling automobile-related queries will be an added advantage.
- Familiarity with CRM tools and systems is desirable.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
- Car sales: 2 years (preferred)
- Automobile sales: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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