Sre - Product Support

22 hours ago


Bengaluru, India Xpheno Full time

**5 - 8 Year**:
**Bangalore**:
***

Job Title**:Site Reliability Engineer**

Location: Bangalore

Experience level: 3+years

Notice period - Immediate Joiners/15 days

**Job Description: MPS - Site Reliability Engineer**

**Education & Training**

Bachelor’s degree in Computer Science/Electronics & Communication/Electrical Engineering or in a relevant stream.

**Role Summary**

**Skills**
- Experience monitoring a 24/7 SaaS with I&P management proper understanding.
- Basic Scripting experience to troubleshoot.
- Deep understanding of manual data analysis, reporting.
- Deep understanding of monitoring tools to troubleshoot and find root cause, experience with Datadog is a plus.
- Good knowledge of at least one operating system: Linux, Unix, Solaris, Ubuntu, Windows. Preference is any LINUX flavored operating system (eg: Ubuntu or Red Hat)..
- Basic understanding of networking: TCP/IP, IP addresses, HTTP, DNS, VPN. Especially cloud networking.
- Good understanding of container technology (Docker)** **and Container orchestration technology (Kubernetes) to do basic troubleshooting**.**:

- Experience in Debugging production level disruptions using traces, metrics and dumps.
- Good hands-on experienced in Incident and problem management process and tools around it like Jira, Mattermost, Confluence etc.
- Very good communication skills

**Responsibilities**:

- Monitor APM and infra for whole system in 24/7 model.
- Develop automation to generate reports.
- Provide first level analysis using debugging traces and dumps present in APM tools like datadog
- Monitor quality of I&P with proper guidance and work in collaboration of DevOps teams
- Prepare and present reports around performance metrics.
- Lead meetings for Incident and problem management
- Analyze historical data and provide insight to do problem clustering.

Salary : Not Disclosed by Recruiter

Industry : IT Software - Other

Functional Area : IT Software - Other

Role Category : Computer/IT

Employment Type : Full-Time


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