Floor Coordinator

2 weeks ago


Pune Maharashtra, India Vencer Hospital Full time

**Manage and monitor activities of all employees in the Front Office department making sure the staff adheres the standards of excellence and to the guidelines set in the employee handbook and hospital policies and procedures.**

**Maintain a professional and high quality service oriented environment at all times**

**Deal with complaints, problem solving, disturbances, special requests and any other issues that may arise.**

**Work closely with the Housekeeping Department to improve the hospital's services and foster cross departmental communication**

**Hold monthly department meetings keeping staff informed of all activities in the hospital reinforcing Standards of Excellence and promoting a strong team atmosphere and culture**

**Coach, train and correct the staff where needed.**

**Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Ensure staff is fully trained in emergency procedures.**

**In emergency situations, take charge of the reception**

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 4 years (preferred)


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