Customer Support Executive

1 week ago

CBD Belapur Navi Mumbai Maharashtra, India Intelecorp Software Pvt Ltd Full time

**Company**: InteleCorp Software (I) Pvt Ltd

**Location**: Navi Mumbai

**Company Brief**:
**Job Summary**:
We are in search of a seasoned Customer Support Executive experienced in outbound sales within the U.S. market. The role involves not just customer service but primarily focuses on sales activities. Performance-based incentives are a significant part of the compensation structure.

**Responsibilities**:

- Outbound Sales: Conduct outbound calls targeting potential customers, focusing on sales targets in the U.S. market.
- Customer Service: Deliver outstanding customer service by resolving queries and addressing issues effectively.
- Opportunity Conversion: Turn lost opportunities into leads by reconnecting and offering alternative solutions.
- Referral Sales: Encourage and facilitate sales through customer referrals, offering incentives to customers who bring in additional business.
- Team Collaboration: Collaborate with other internal departments to optimize the customer experience.
- Performance Metrics: Maintain high levels of performance, meeting or exceeding set metrics.
- Shift Management: Willingness to work in rotating shifts covering the US/UK/Australia time zones.

**Requirements**:

- Fluent in English (English Medium Primary Education preferred).

**Experience**:

- A minimum of 1 to 2 years in a U.S. outbound sales process is mandatory.

**Skills**:

- Communication: Excellent soft language skills, having undergone Voice and Accent Neutralization (VNA) training.
- Technical Skills: Basic understanding of Excel and prior experience working with a CRM are essential.
- Shift Flexibility: Ability to work in rotating shifts for the US/UK/Australia markets.

**Location Requirements**:
Location: Must be located in Navi Mumbai or willing to relocate.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,109.50 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Schedule:

- Rotational shift
- US shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India VictaMan Services Private Limited Full time

    **Job Title: Customer Support Associates** - Qualification: HSC & Above - Languages: Hindi, Marathi, English (mandatory) - Skills: MS Excel, Mail Handling - Process: Domestic voice - Shift: 10 AM - 7 PM (Sunday off) - Package: ₹156,000 PA **Responsibilities**: - Handling customer calls professionally. - Adhering to corporate standards & guidelines. -...

  • Customer Support Executive

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Property Pistol Realty Full time

    Exp-1-3 Years in Customer Support/Blended process/ Real estate/ BPO Location: Belapur, Navi Mumbai Package: - 30-35k - Password reset / Feedback - Personal details update - Pan card and RERA certificate request to create invoices - GST certificate request to create invoices - API integration - Syndicate CRM Tickets - Channel partner process - Documents...

  • Customer Support Executive- Transport

    10 hours ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Ashwini Container Movers Pvt. Ltd. Full time

    **Job Description - Customer Support Exe - Export Import** **Education : Any Graduate** **Experience: - 3+ yrs** **Salary: - Rs. 15,000-30,000/ Month** **Skills : - Fluent Communication, Expert in Drafting, Advance Excel, Client Coordination, etc.** **Role Definition: - ** Import export coordinator position is the one who is responsible for assuring...

  • Application Support Executive

    1 week ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Aryaa International Full time

    **We have opening for Application support Executive Profile for C.B.D.Belapur Location, Minimum 4 Year of Experience Required.** **Job Decsription** - Knowledge of SQL. - Client L1/L2 Support tasks include, but are not limited to, attending Client calls remotely, guiding users in their queries using Skype/Teamviewer, relevant training, proposing...

  • Customer Service Representative

    4 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Amii Business Support Solutions Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    No Sales No TargetJob Opportunity: Immediate Joining for Domestic Process, & Automobile Processes (Lead Generation)Company: Amii Business Support SolutionsLocation: Tower no 4, 6th floor, CBD Belapur Railway Station complex, Belapur, Navi Mumbai, Pin Code 400614Interview Timing: 10:00 AM to 6:00 PMSalary: 12000 to 18,000 depending on interview performance,...

  • Customer Service Executive

    7 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India f9eb7c92-0cb7-4af1-a9f4-a10d5e58b9c7 Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Company: NavexelExperience: 2–3 YearsLocation: BelapurAbout Navexel:Navexel is a logistics and supply chain company providing services in freight forwarding, LCL consolidation, documentation, and customer support. We focus on smooth operations, timely service, and strong client relationships. Navexel offers a growing and supportive work environment for...

  • Customer Care Executive

    6 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Renown Container Lines Pvt. Ltd. Full time

    Job Title: Customer Care Executive Department: Customer Service / Operations Location: Belapur Industry: Container Shipping & Freight Forwarding **Company Overview**: Join a globally recognized leader in container shipping and freight forwarding services. With a strong commitment to operational excellence, sustainability, and customer satisfaction, we...

  • Urgent Opening

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Amii Business Support Solutions Pvt. Ltd. Full time

    No Sales No Target Job Opportunity: Immediate Joining for Domestic Process, Automobile Processes (Lead Generation) Company: Amii Business Support Solutions Location: Tower no 4, 6th floor, CBD Belapur Railway Station complex, Belapur, Navi Mumbai, Pin Code 400614 Interview Timing: 10:00 AM to 6:00 PM **Salary**: 12000 to 18,000 depending on interview...

  • Tele Caller Executive

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Amii Business Support Solutions Full time ₹ 2,16,000 per year

    No Sales No TargetJob Opportunity: Immediate Joining for Domestic Process, Insurance, & Automobile Processes (Lead Generation)Company: Amii Business Support SolutionsLocation: Tower no 4, 6th floor, CBD Belapur Railway Station complex, Belapur, Navi Mumbai, Pin Code 400614Interview Timing: 10:00 AM to 6:00 PMSalary: 12000 to 18,000 depending on interview...

  • Customer Care Executive

    2 weeks ago

    CBD Belapur, Navi Mumbai, Maharashtra, India B.P Marine Academy Full time

    All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. - dealing with customer issues and churning out an easy-to-follow solution. - managing payment and delivery of customer course booking. - handling customer concerns and complaints in a timely manner. Freshers are...