Procurement Administrator

2 days ago

Navi Mumbai Maharashtra, India NSC Global Full time

Overview:
NSC Global is currently looking for a **Procurement Administrator**to join our growing company.

**Role Description for Procurement Administrator**:
Reporting to: Commercial Manager (India)

Title: Procurement Administrator

Department: Procurement

Location: Mumbai office

**Purpose of Role**:
To deliver an administrative function to the Global Procurement team consisting of Partner Management Team, Service Support Desk and Procurement team, processing with excellent internal and external communication

**Responsibilities**:
Principle Duties and Responsibilities:

- Ensure all service desk tickets are actioned on time within 1 day SLA
- Handle invoicing issues with partners and internal stakeholders
- Escalate tickets as per the escalation matrix defined
- Ensure Purchase orders are created and approved on time
- Ensure reports are updated with accurate information
- Raise issues during conference calls on open tickets
- Handle ad-hoc projects as assigned by the Management from time to time
- Be the first point of contact for suppliers reference updating of orders and respond to any queries on existing orders from Service Support & Account Support.
- Produce supplier lead times on request
- Processing of Supplier Orders in Navision
- Provide updated order progress to Internal customers from point of entry to completionLiaising with the service support buyers & procurement buyers to ensure orders are placed with supplier on time and to obtain accurate etasLiaise with the internal Departments to ensure the order goes out within acceptable time frames
- Notify service support if ETA’s change on an order or there are potential issues that will hold the entry.
- Provide ad-hoc administrative support for facilities, lead times for bids/large projects)
- Ad-hoc reporting

Qualifications:
**Skills Profile**:

- Professional and friendly manner
- Clear & Concise Communication Skills
- Navision Skills
- Advanced Knowledge of Microsoft Excel
- Organisational Skills
- Time management
- Proven Reliability
- Commercial Awareness
- Team Player
- Good personal management skills with a particular emphasis on timeliness and attention to detail
- Knowledge on IT and networking industry would be an advantage

**Key Results Areas**:

- 100% Accurate processing
- 100% Accurate Order Entry
- POs’ to be placed and approved with set SLAs’
- Good personal management skills with a particular emphasis on timeliness and attention to detail

**Shift Timings**
- 11:30 AM IST to 8:30 PM IST

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