Service Coordinator

9 hours ago

Jabalpur Madhya Pradesh, India Navin Infrasolutions PVt. Ltd. Full time

Job Description:

- Act as the first point of contact for customers regarding service inquiries, complaints, or breakdown support.
- Schedule and coordinate preventive maintenance, repairs, and inspections for construction equipment.
- Assign service tasks to engineer based on workload and expertise.
- Monitor progress of service jobs to ensure timely completion and customer satisfaction.
- Maintain accurate service logs, equipment history, and warranty records.
- Coordinate with spare parts and logistics teams to ensure availability of required parts.
- Follow up with customers post-service to ensure equipment performance and resolve any concerns.
- Prepare and share daily/weekly/monthly service reports with management.
- Ensure adherence to safety standards and company policies during service operations.
- Support in handling warranty claims and liaise with OEMs/vendors for technical support.
- Assist in training and guiding junior technicians and support staff.

Key Skills & Competencies:

- Strong knowledge of construction equipment (excavators, loaders, compactors, etc.) and their servicing requirements.
- Excellent coordination, planning, and organizational skills.
- Customer service orientation with strong communication abilities.
- Ability to handle multiple tasks under pressure and meet deadlines.
- Familiarity with service management software/ERP systems.
- Problem-solving attitude and decision-making ability.

Qualifications & Experience:

- Diploma/Degree in Mechanical/Electrical Engineering.
- 1-3 years of experience in service coordination within the construction equipment, heavy machinery, or related industry.
- Knowledge of spare parts, warranty processes, and field service management is an advantage.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.72 - ₹14,000.54 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

  • Sales Coordinator

    9 hours ago

    Jabalpur, Madhya Pradesh, India Bhoodhan Agriventures Private Limited Full time

    Job Summary: Key Responsibilities: 1. Provide administrative support to the team, including scheduling meetings, managing calendars, and coordinating travel arrangements. 2. Coordinate team activities, such as training sessions, workshops, and team-building events. 3. Manage and maintain team schedules, including vacation time, sick leave, and work...

  • Service Coordinator

    1 day ago

    Indore, Madhya Pradesh, India Navin Group Full time

    Job Title: Service Coordinator - Fresher Location: Indore Key Responsibilities: - Schedule and manage customer service appointments and follow-ups. - Coordinate with technicians and workshop staff to track progress on vehicle servicing. - Communicate with customers regarding service status, estimated costs, and timelines. - Maintain accurate service...

  • Parts and Service Coordinator(Indore)

    1 day ago

    Indore, Madhya Pradesh, India Human power Services Full time

    Job Title**:Parts & Service Coordinator** Industry**:Construction Equipment** Location**:Indore, Madhya Pradesh** Experience Required: 1 to 3 years Salary Range**:₹18,000 to ₹22,000 (In-hand)** Joining**:Immediate Joiners Preferred** Key Responsibilities: - Coordinate daily service schedules and maintain service records. - Manage parts inventory,...

  • Front Desk Guest Services Lead

    7 days ago

    Jabalpur, Madhya Pradesh, India beBeeFrontDesk Full time US$ 40,000 - US$ 80,000

    Job Title: Guest Services CoordinatorThis role is responsible for the operation of all Front Desk operations, including transportation and concierge services.Process guest registrations by inputting information into a computer system.Make room assignments based on guest needs.Coordinate with Amenity Butlers to arrange in-room amenity set-ups.Provide...

  • Floor Coordinator

    9 hours ago

    Indore, Madhya Pradesh, India APPLE HOSPITAL, INDORE Full time

    Apple Hospital is seeking an organized, proactive, and compassionate individual to join our team as a Floor Coordinator. This role is essential for ensuring smooth operations on the hospital floor, enhancing patient care, and coordinating between departments to improve the overall experience for patients, families, and staff. The Floor Coordinator will work...

  • Parts Customer Service Specialist

    7 hours ago

    Jabalpur, Madhya Pradesh, India beBeeCustomerService Full time ₹ 30,000 - ₹ 35,000

    Role Summary:We are seeking a highly skilled and experienced Customer Service Representative - Parts professional to join our team. The ideal candidate will possess exceptional communication skills, a strong customer-focused attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service by responding...

  • Content Writer

    2 weeks ago

    Jabalpur, Madhya Pradesh, India Dintellects Solutions Private Limited Full time

    Job Brief: - Research industry-related topics & update website content as needed (combining online sources, interviews and studies). - Write clear marketing copy to promote products/services - Proofread and edit blog posts before publication - Coordinate with marketing and design teams to illustrate articles - Create content for online marketing materials...

  • Service Coordinator

    3 days ago

    Noida, Uttar Pradesh, India Koel Hireright Full time

    Location:* Greater Noida, Ecotech 3 *Experience:* Min. 2 Years *Salary:* ₹15K - ₹25K CTC (PF & ESIC) *Qualification:* Graduate *Shift:* 9:30 AM - 6:00 PM | Sunday Off - Skills Required:* Good communication Proficient in MS Word, Excel Mail drafting - Responsibilities:* Maintain service data in Excel Attend complaints & coordinate with...

  • Customer Service Coordinator

    3 days ago

    Uttar Pradesh, India Alliance Recuitment Full time

    **We are currently looking for a Customer Service Coordinator to join a highly reputable organisation based in Northamptonshire.** We are currently looking for a Customer Service Coordinator to join a highly reputable organisation based in Northamptonshire. This is a permanent position, working 37.5 hours per week based on 3 shift patterns (Early Shift -...

  • Office Coordinator

    1 day ago

    Bhopal, Madhya Pradesh, India nakhrali Full time

    We are seeking an experienced and detail-oriented Alterations Coordinator to join our team. The Alterations Coordinator will be responsible for overseeing all aspects of the alterations process to ensure timely and high-quality alterations for our customers. **Responsibilities**: - Coordinate and Sales team for alterations for customers. - ensure with...