Salesforce Administrator

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance

3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
- Job Title: Salesforce Administrator
- Location: India
- Workplace Type: Remote
- As a Senior Salesforce Administrator or Salesforce Administrator 2, you’ll play a vital role at _Porch. _We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
- Responsibilities
- This is a varied business facing role, with the following responsibilities:
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules_- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, _dashboards_ and reports_- Sandbox environment management_- Identify_ and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience_- Work within Agile Software Development framework to include _2 week_ sprints as well as documenting and updated tickets in JIRA._- Identify_ unused or underutilized platform features_- Help _maintain_ _a platform roadmap and define priorities, liaising with stakeholders_- Own the communication of any platform changes to end users and stakeholders_- Data management to improve Salesforce data quality, implementing rules and automation as needed_- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer_- User support tickets_- Monitor and improve user adoption_- New user and ongoing user training_- Technical documentation_- Required:_- Strong Salesforce product knowledge and at least _5_+ _years’_ of Salesforce Administration hands-on experience with _[Sales Cloud or your Salesforce product]_- Trailhead Badges/Super Badges_- Certified Salesforce Administrator_
- Desirable:_- Additional Salesforce certifications _e.g._ Advanced Administrator, Platform App Builder_- Bachelor’s/Postgraduate_ degree, or professional qualification_
- Knowledge, Skills, and Abilities
- Required:_- A proactive attitude to platform enhancements_- Designing scalable, best practice solutions_- Excellent _relationship-building_ skills_- Ability to liaise with stakeholders at all levels_- Translating requirements into technical solutions_- Experience in change management and governance_- Training end users and key stakeholders_- Technical documentation_- Available and responsive to questions_- Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, _dashboards_ and reports_ What You Will Get As A Porch Group Team Member

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.
- Our benefits include medical insurance, accident insurance and retiral benefits.
- Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity Leaves, and weekly wellness events.

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What’s next?

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplace