Am - Om

**_With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it._**

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**_Transformation happens here. Come, be a part of our exciting journey_**:
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**_Are you the one we are looking for?_**:
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**_Assistant Manager, Order Management Export_**

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**_In this role, the Export Order Management Team Leader has the direct management responsibility for planning, organizing, controlling, and coordinating the plan to cash function for assigned supply chain accounts._**

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**_Responsibilities_**

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**_Provide strategic and tactical leadership for the CSCs, focusing on growing volume and revenue while delivering superior customer service while building collaborative business relationships with all key business partners and ensure effective alignment with Customers exists at all levels. _**

**_Provide inspiration and leadership to teams to achieve superior business results. Areas of focus include supply chain efficiencies, service levels, productivity, quality management, sales support, and customer support. _**

**_Communicate our client's supply chain programs, objectives, and expectations to local team and Sales teams. Provide timely and significant business assessments to management. _**

**_Understand and have a working knowledge of all ERP systems that the team has primary accountability for utilizing. Maintain customer and industry expertise to optimally lead account planning. _**

**_Successfully utilize all cross-functional resources to ensure optimum service to business partners. _**

**_Provides single point accountability and liaison to leadership for all issues across Export Zones and activities _**

**_Leads critical issue issues across Warehouse and Transportation for each Zone and works to improve overall processes. _**

**_Assists Customer Service Manager by coordinating efforts with the customer service team to provide analytics for the supply chain team to identify drivers and trends of various issues across the supply chain._**

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**_Qualifications we seek in you_**

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**_Minimum qualifications_**

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**_College degree with relevant business experience in Customer Service Supply Chain, Sales, Logistics, or related functions. with additional functional knowledge of the credit, collection, and deduction processes _**

**_Must demonstrate a high level of managerial ability, including analytical problem-solving skills, planning/decision-making abilities._**

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**_Preferred qualifications_**

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**_Export Operations Experience _**

**_Through coaching skills and actions, motivates the team to accomplish goals. _**

**_Actively pursue and manages relationships beyond natural work team to identify personal and situational opportunities. _**

**_Demonstrates working smart to accomplish assignments. Provides ongoing feedback and works with employees to develop and execute impactful development plans. Jointly identifies and execute developmental moves. _**

**_Ensure that impactful development plans are leading to personal growth. Believes in continuous learning and takes advantage of new technologies. _**

**_Acting as a leader of teams provides clear direction on roles and responsibilities and is a valuable contributor to cross-functional teams_**

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**_Demonstrates a perspective and knowledge base that spans cross-functional areas. Thorough understanding of Customer Service and Sales Organization, strategies, and policies. Constantly searching for standard methodologies. View challenges and changes as positive opportunities and leads to implementing changes. Demonstrates the value of diversity not only in race and gender, but also in style, thought, and culture. Listens to learn. Build relationships across the organization. _**

**_Effective presentation and organizational skills. Exceptional time management skills and negotiating skills _**

**_Ability to handle multiple priorities efficiently. Strategic problem solver with the ability to understand and comprehend complex procedures. Ability to excel within a team environment. Exceptional written and verbal communication skills. Positive demeanor and hardworking team member_**

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**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. _**

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Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Oct 12,