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Front Desk

2 weeks ago

Mumbai, India Softline International Full time

**Softline International is hiring**

If you want to be part of global organization (GPTW of you’ve it in your country) where your ideas are heard and innovation and collaborative spaces are fundamental pillar, we are here for you.

Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality.

For about 30 years we help companies make the right changes to ensure their success in digital transformation by providing end-to-end technology solutions including infrastructure, cloud, virtualization, collaboration, security, mobility and data center. We have quite broad geographical presence - more than 55 countries across 95 cities. Besides recently we have had IPO experience so you could easily find our results - for instance, our revenue is 2.5 billion now.

**Qualifications and Experience Required**
- Any bachelors degree.
- Minimum 3 yrs of prior experience in customer service as a receptionist, front desk representative, or relevant position.
- Must know how to use office machinery like a printer, faxing machine, etc.
- Minimum 2yrs of experience in Travel desk management.
- Good multitasking, time management and organisational skills.
- Problem-solving ability with analytical skill.
- Customer oriented and professional attitude.
- In-depth knowledge of office management and bookkeeping
- Excellent communication, written and people skills.
- Excellent knowledge of MS Office (especially Excel and Word)
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker, Team player and problem-solving skills.

**Key Responsibilities**
- Managing the Front Desk/ Reception Area.
- Answer and screen all incoming telephone calls in a professional and timely manner; take accurate messages with a high level of professionalism and courtesy.
- Dealing appropriately on queries or requests from all the incoming guests and maintain proper visitor’s data.
- Understand company organizational structure to refer calls and visitors/ guests to the respective individual.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Manage the meeting room bookings and occupancy
- Providing proper secretarial and administrative support to the HR team.
- Taking care of General administrative responsibilities of the office and Day to Day office work.
- Keeping track that good housekeeping standards are followed.
- Internal Co-ordination in any form, drafting letters and maintaining courier records.
- Maintaining proper checklist related to housekeeping activities to ensure upkeep of facility.
- Procurement and Inventory management. Managing day to day purchases of office requirements, preparing purchase request order and getting approval, maintaining inventory of stationary, Medicines, etc. and maintained the record the same.
- Travel Arrangements with respect to ticket booking (Air, Rail, and Road).
- Overall Event Management activities
- Check bills pertaining to front desk for accuracy and ensure timely payments.
- Supporting Director in her day to day work as and when assigned.
- Directors Co-ordination in absence of EA.
- Checking whether un-worked/unknown/irrelevant persons are in the reception area.
- Any other work appropriate to the post.

**Administration**:

- Monitoring timely purchase of stationary.
- Monitoring the proper working of Telephone, Water Purifier, Office Chairs, Vanishing Blinds, Electrical Equipment’s like fridge, microwave, etc.
- Monitoring printing related purchases like letter head, visiting cards, cash voucher requisition form, challans, etc.
- Maintenance and Timely renewal of AMC’s.
- To monitor proper office maintenance through communicating with concerned persons like Electricians, AC Repairers, etc.
- Monitoring the function of networking like CCTV, Projector, Lan Points, etc.
- Monitoring clearance of courier bills, stationary bills, card payments, etc.
- Good experience in handling Travel desk, monitoring proper ticket booking whenever required.
- Ensuring maintenance of Library Books.
- Ensuring availability of keys.
- Attending to Builder Queries.
- Front Desk Executive & Admin Assistant, Office Boys and Housekeeping’s Reporting Authority.
- Verifying the Bill Payments for Airtel Mobile, Airtel Landline along with the approvals.
- Cost Control Analysis.
- Assisting in Directors Personal work (Eg - Banking or any related duties) and Official work too.
- Handling Interview Co-ordination.
- Induction to the New Joinees.
- Any Multitasking work related to the Front Desk/Admin/Internal Co-ordination.