Front Desk Executive

2 days ago

Mumbai, India Abhilasha-foundation Full time

Job Summary: We are seeking a friendly and efficient Front Desk Executive to join our team. As a Front Desk Executive, you will be responsible for providing exceptional customer service to guests and clients, managing front desk operations, and ensuring a smooth and positive guest experience.

**Responsibilities**:

- Greet and welcome guests and clients in a friendly and professional manner - Answer phones and direct calls to appropriate departments or individuals
- Manage guest check-ins and check-outs, including processing payments and handling reservations
- Respond to guest inquiries, complaints, and requests in a timely and professional manner
- Maintain a clean and organized front desk area
- Manage incoming and outgoing mail and packages
- Coordinate with other departments to ensure a smooth and seamless guest experience

**Salary**: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)

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