Hdfc Sales Officer

2 weeks ago

Ghaziabad, India Accureco Consulting Full time

#Hiring #HDFC #Sale #Officer
UrgentHiring #Urgent

Job Description:
- Client/Company : HDFC Bank

Location
511-513, 5th Floor KM Trade Tower Kaushambi Ghaziabad

Time : 11:00 AM to 12:30 PM
- Good Sallery with lucrative incentive
- 2 Wheeler is mandatory.
- This is a Field Work Job

JOB RESPONSIBILITIES:
1. Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving DOVR status.
2. Prepare a note sheet with notes reflecting all queries and pending documents. This note sheet is the support tool to call the customer and resolve pending issues

4. Prepare the interview sheet on line and as part of the interview sheet, update all pending documents and queries. All pendencys to be assigned for next action, date & time, the person who will perform the next action.

5. Refresh dashboard to understand if all pending documents and queries are resolved even while the status remains ITPD.

6. Ensure all actions due by all concerned are taken, follow up done with the customer and SO, if required, new action date and time assigned. Wherever required due escalations to be done for non performance of action due

7. It is expected that the Officer Credit will complete the file and move it to RHDFC stage in 3 working days of the file achieving DOVR status.
80% of the files submitted as RHDFC should not appear in File Requirements (FR).

8. The rest 20% should be resolved within 2 working days of the FR being raised.

9. All queries raised or pending documents identified by HDFC need to examined and in case not found genuine, revert to HDFC immediately so that the file does not reflect in FR for the wrong reasons.

11. If the documents are voluminous or cannot be mailed for any other reason, ensure assignment to the customer and / or the SO such that the files move to Re-review stage within 2 days of the FR being raised.

Skills REQUIRED
- CONVERSATION SKILLS - The OC should be able to converse in the local and English language fluently. Must not reflect a local language bias whilst conversing in English

ABILITY TO CONVINCE - Must possess probing skills to ask and seek so as to be convinced herself. Carry convictions and ability to convince through written language and if required through verbal skills another person in HDFC appraising the file.

LOAN APPLICATION FORM KYC check on address and identity with the KYC documents submitted.
- Income details match with the income proof papers provided
- Bank details on the form match the statements provided
- Property cost on the form matches with property related documents provided
- Own contribution details on the form match with proof provided
- BSA code mentioned on the form matches the one reflecting on the system
- Obligations mentioned on page 3 of the form reflect in the bank statements
- Property address as mentioned on the form and the property documents submitted
- Signature on the form matches with signatures on self attested KYC documents

Incentive Plan for the Officer Credit

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

COVID-19 considerations:
no

Ability to commute/relocate:

- Ghaziabad, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Driving Licence (required)

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