Fee Collection Officer

5 days ago

Thiruvanmiyur Chennai Tamil Nadu, India CASAGRAND GROUP OF SCHOOL Full time

**Key Responsibilities:1. Strategic Planning & Policy Development**
- Collaborate with school leadership to design an effective and transparent **fee structure**.
- Develop and enforce policies on **fee collection**, **late payments**, and **penalties**.

**2. Operational Management**
- Manage the **entire fee collection cycle**, ensuring accuracy and timely processing.
- Oversee **billing, invoicing**, and multiple payment processing methods (cash, online, cheque, etc.).

**3. Record Keeping & Financial Reporting**
- Maintain up-to-date records of collections, outstanding dues, and payment histories.
- Generate **regular financial reports** and support audit readiness.

**4. Parent Communication & Support**
- Act as the primary contact for **parent queries**, fee-related disputes, and concerns.
- Provide excellent customer support and ensure **clarity on payment schedules**.

**5. Compliance & Risk Management**
- Ensure adherence to financial regulations and internal fee collection policies.
- Identify risks in the collection process and implement **preventive measures**.

**6. Team Leadership**
- Lead the **fee collection team**, handling training, delegation, and performance reviews.
- Ensure the team is well-versed in procedures and equipped to manage parent interactions.

**7. Technology & Systems Management**
- Implement and manage **fee management systems/software**.
- Ensure the **security** and **confidentiality** of all financial data.

**8. Collection Strategy & Follow-up**
- Develop **strategies to improve collection efficiency** and reduce outstanding dues.
- Follow up with defaulters and manage **customized payment plans** as needed.

**9. Continuous Improvement**
- Regularly assess and enhance the **efficiency** of the fee collection process.
- Gather feedback from staff and parents to drive process enhancements.

**10. Stakeholder Coordination**
- Coordinate with school leadership, the finance department, and external partners (banks/payment gateways) for smooth operations.

**Qualifications & Skills**:

- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- Prior experience in **fee collection** preferably in the education sector.
- Excellent communication, team leadership, and customer service skills.
- Tech-savvy with experience in **fee management software**.

**Ready to lead and innovate in a mission-driven educational environment?**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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