Customer Support Executive

1 day ago


Vyttila Kochi Kerala, India Rapos Ventures Full time

We are seeking a Customer Support Executive to join our team. In this role, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring they have a positive shopping experience.

**Key Responsibilities**:

- Resolve customer issues related to orders, deliveries, returns, and refunds.
- Provide detailed information about products, services, and company policies.
- Escalate complex issues to the appropriate departments or team members.
- Maintain accurate records of customer interactions and transactions.
- Contribute to the development and improvement of customer service processes.
- Identify trends in customer feedback and suggest enhancements to our service.
- Collaborate with team members to achieve customer satisfaction goals.

**Qualifications**:

- Any Bachelor's Degree
- Previous experience in customer service, ideally within an e-commerce environment.
- Excellent verbal and written communication skills.
- Proficiency in using customer service software and tools.
- Ability to multitask and manage time effectively.
- Positive attitude and a strong commitment to delivering outstanding customer service.

**What We Offer**:

- Competitive salary and Health Insurance.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.

Pay: ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

*Speak with the employer* +91 8848101596

Expected Start Date: 12/05/2025

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Vyttila, Kochi, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8848101596



  • Vyttila, Kochi, Kerala, India Label'M Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Title: Social Media & Customer Support ExecutiveMannath, KochiFull-time | ₹15,000 – ₹18,000 (based on experience)Key Duties:Greet & assist customersHandle calls & enquiriesMaintain client recordsSupport daily front desk tasks & inventoryManage and respond to Instagram messages & commentsAssist clients with orders and appointmentsProvide product...


  • Vyttila, Kochi, Kerala, India AXYZ Ventures Pvt Ltd Full time

    **Job Description: Customer Care Executive** **Position**: Customer Care Executive **Experience**: 2 to 3 years **Location**: Kochi **Languages Required**: Malayalam, Hindi, Tamil, and English **Job Summary**: **Key Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Resolve customer complaints and...


  • Vyttila, Kochi, Kerala, India Label'M Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    WE'RE HIRING – E-COMMERCE & SOCIAL MEDIA HANDILING EXECUTIVEExperience: 3–4 yearsRole:Managing e-commerce - Website OrdersplatformsManaging social media platforms - Handle chats on FB, Insat, WhatsappHandling product listings, inventory updates & order coordinationExperience min 2 yearsSalary 18k to 25 k( including incentives)Job Type: Full-timePay:...


  • Kochi, Kerala, India Xtend Technologies pvt. ltd Full time

    **Company Profile** **CUSTOMER SUPPORT EXECUTIVE** - Developing and presenting proposals to prospective client - Data Management - Customer Support - Reporting and Analysis - Coordination with Sales Team Any graduates with good communication skill English **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month **Benefits**: -...


  • Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...


  • Kochi, Kerala, India OGES iNFOTECH Full time

    IT Customer Support Executive required by OGES iNFOTECH a multinational software solution provider, headquarters in Kochi, Kerala, The Group has a presence in over 5 countries, India, UAE, Europe & Canada. OGES iNFOTECH is an IT Catalyst focused on Oracle-based Business Applications, Artificial Intelligence, Cyber Security, Cloud Solutions, ECommerce,...


  • Vyttila, Kochi, Kerala, India JUGALBANDHI Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    We're looking for a Customer Relations Executive to join our team and provide top-notch service to our clients. In this role, you'll be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience at every touchpoint.Responsibilities: Respond to customer inquiries Resolve complaints quickly and professionally...


  • Vyttila, Kochi, Kerala, India RawmeN Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    The Client relationship executive is the link between the client and the entire agency team.Along with their team the client relationship executive acts as both the salesperson for the agency and as the client's representative within the agency.The advertising Client executive also leads the agency's ideas presentation, ensuring the ideas remain faithful to...


  • Kochi, Kerala, India Label'M Full time

    **Job Title: Social Media & Customer Support Executive** Mannath, Kochi **Full-time | ₹15,000 - ₹18,000 (based on experience)** Key Duties: Greet & assist customers Handle calls & enquiries Maintain client records Support daily front desk tasks & inventory Manage and respond to Instagram messages & comments Assist clients with orders and...


  • Kochi, Kerala, India Xtend Technologies pvt. ltd Full time

    **Company Profile** **CLIENT SUPPORT EXECUTIVE** - Understanding client needs and providing pre-sales support. - Collaborating with the sales team to develop effective strategies. - Conducting product demonstrations and presentations for potential clients. - Assisting in the preparation of proposals and quotations. - Building and maintaining strong customer...