Domain Trainee

2 days ago

Noida Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- The Travel Claims Specialist will be responsible for managing and processing travel insurance claims from initiation to resolution (Triaging/Indexing/FNOL/Pre-Post Adjudication/ Adjudication/ Payments etc.)._
- This role involves evaluating claims, ensuring compliance with policy terms, and providing excellent customer service to our clients_
- Responsibilities_
- _Review and process travel insurance claims in a timely and accurate manner._
- _Calculation of SAL (Single Article Limit)_
- _Validating Excess and calculation of Final amount_
- _Handling of Travel Curtailments_
- _Handling of Cancellation & disruption_
- _Identification of Recovery (if any)_
- _Evaluate claims documentation to determine eligibility and coverage._
- _Communicate with claimants, medical providers, and other relevant parties to gather necessary information and clarify details._
- _Ensure all claims are processed in compliance with company policies, procedures, and regulatory requirements._
- _Maintain detailed records of all claims and interactions._
- _Provide clear and empathetic communication to clients regarding the status of their claims._
- _Identify and investigate potential fraudulent claims._
- _Collaborate with other departments to resolve complex claims issues._
- _Stay informed about industry trends, policy changes, and regulatory updates_
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduation in any stream except B.Tech and Technical Graduation & Law_
- Preferred Skills_
- _Excellent verbal and written communication skills_
- _Good analytical and problem-solving skills_

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 3, 2025, 8:39:22 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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