Services Renewal Representative I

2 hours ago


Gurugram Haryana, India Oracle Full time

An Oracle Support Renewals job involves ensuring timely renewals of Oracle Support Service Contracts for existing customers, handling customer queries about contracts, and potentially driving up selling opportunities. This role requires strong communication, problem-solving, and a good understanding of Oracle's products and services.. Driving automation through the Oracle store and support renewal portal. Interacting with multiple departments within Oracle as needed and accurately forecast business targets and opportunities in territory.

Responsible for timely renewals for small to medium-sized customers in assigned territory.

Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.

Meet productivity expectations on outbound calls for renewals.

Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities.

Accurately forecast business targets and opportunities in territory.



  • Gurugram, Haryana, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations...


  • Gurugram, Haryana, India Oracle Full time

    Job Description: Support Renewal Advsior - Renewal Admin Primary Focus: The Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide...


  • Gurgaon District, Haryana, India Oracle Full time

    Drive the support renewals of existing Oracle customers. Act as a customer relationship manager and help the customer derive the maximum benefits from support. Responsible for the complete sales cycle of initiating contact and closing the support renewal in a timely manner. Ensure operational hygiene and discipline along with adoption of all internal...


  • Gurgaon District, Haryana, India Oracle Full time

    Drive the support renewals of existing Oracle customers. Act as a customer relationship manager and help the customer derive the maximum benefits from support. Responsible for the complete sales cycle of initiating contact and closing the support renewal in a timely manner. Ensure operational hygiene and discipline along with adoption of all internal...


  • Gurugram, Haryana, India Stem, Inc. Full time

    About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India Radical Minds technologies pvt ltd Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service...


  • Gurugram, Haryana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    As a Customer Care Representative, you will play a crucial role in shaping the customer experience for our fast-growing D2C kids fashion brand. You will be the face of our brand, engaging with customers and ensuring their satisfaction. Key Responsibilities: - Manage incoming calls, resolving customer issues promptly and effectively - Conduct outbound calls...