Services Renewal Representative I

5 days ago


Gurugram Haryana, India Oracle Full time

An Oracle Support Renewals job involves ensuring timely renewals of Oracle Support Service Contracts for existing customers, handling customer queries about contracts, and potentially driving up selling opportunities. This role requires strong communication, problem-solving, and a good understanding of Oracle's products and services.. Driving automation through the Oracle store and support renewal portal. Interacting with multiple departments within Oracle as needed and accurately forecast business targets and opportunities in territory.

Responsible for timely renewals for small to medium-sized customers in assigned territory.

Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio.

Meet productivity expectations on outbound calls for renewals.

Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities.

Accurately forecast business targets and opportunities in territory.



  • Gurgaon, Haryana, India ORACLE Full time

    Job Category Sales An Oracle Support Renewals job involves ensuring timely renewals of Oracle Support Service Contracts for existing customers handling customer queries about contracts and potentially driving up selling opportunities This role requires strong communication problem-solving and a good understanding of Oracle s products and services ...


  • Gurugram, Haryana, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers. Career Level - IC2 Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet...


  • Gurugram, Haryana, India Oracle Full time

    The Digital Renewal Center(DRC) is a team of specialized Service Renewal Advisors(SRA) that is responsible for Oracle's Premier Support renewal business. The JAPAC DRC is organized by language specialization namely Chinese, English, Japanese and Korean. We process and provide operational support for more than 150,000 support renewal contracts each year for...


  • Gurugram, Haryana, India Ciena Full time

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...


  • Gurugram, Haryana, India BT Group Full time

    **Customer Service Professional**: - Job Req ID: 49400 - Posting Date: 19 Sept 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Customer Service Professional supports customers across all channels, delivering...


  • Gurugram, Haryana, India BT Group Full time

    **SME Business Service Support**: - Job Req ID: 50588 - Posting Date: 1 Sept 2025 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitve **Recruiter: Gunjan Chhabra** **Hiring Manager: Praneej Premnath** **Career Grade: F** **Internal Closing Date:...


  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, India Cleangrid Energy Full time

    Business Development Manager – C&I (Pan India) Location: Gurgaon (Extensive travel across India) Experience: 2–5 years in Renewable Energy / Power Distribution Industry: Renewable Energy / Power Sector Employment Type: Full-Time About Us Cleangrid Energy is a leading renewable energy platform specializing in solar, wind, and hybrid solutions for...