Customer Support Executive

6 days ago

Virar Mumbai Maharashtra, India Minnies Full time

**Job Title**: Customer Support Executive
**Location**: WFO/Vasai
**Employment Type**: Full-Time

**Key Responsibilities**:

- Resolve product/order issues and track order status efficiently.
- Maintain customer satisfaction and build lasting relationships.
- Coordinate with internal teams (warehouse, logistics, production) for resolutions.
- Maintain accurate records of customer interactions.

**Requirements**:

- Excellent communication skills in English and Hindi.
- Prior experience in e-commerce or customer service preferred.
- Basic computer skills and social media familiarity.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

**Experience**:

- Customer support: 1 year (preferred)

**Location**:

- Virar, Mumbai, Maharashtra (preferred)

Willingness to travel:

- 100% (required)

Work Location: In person

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