System Admin

1 day ago

Bengaluru, India Login Infotech Pvt. Ltd Full time

Login Infotech is a total IT solutions company based in Bangalore dealing in sales and services of software and hardware products and solutions.

**Responsibilities**
- Research and identify solutions to software and hardware issues
- Maintain in-house IT infrastructure and AMC
- EAPBAX maintainence and monioring
- CCTV /UPS managing and monitoring
- IT Asset Management
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals

**Requirements**:

- Proven work experience as a System Admin, Technical Support Engineer, Desktop Support Engineer
- Hands-on experience with Windows/Linux/Mac OS environments/Hardware Networking/CCTV
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

**Salary**: ₹15,000.00 - ₹35,357.90 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8095000974

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