Front Office Supervisor

21 hours ago

Pune, India Atmantan Wellness Centre Full time

**About Atmantan Wellness Resort**:
Atmantan Wellness Resort is a luxury retreat nestled in the picturesque surroundings of Pune, Maharashtra. Our resort is dedicated to providing a holistic wellness experience, combining the serenity of nature with world-class amenities. From spa treatments to fitness programs, we offer our guests a transformative journey towards health and well-being.

**Position Overview**:
As a Front Office Supervisor, you will play a pivotal role in ensuring the smooth operation of our front desk and delivering an exceptional guest experience. This role requires a seasoned hospitality professional with strong leadership skills, impeccable attention to detail, and a passion for creating lasting impressions.

**Responsibilities**:
**Guest Services Excellence**:Greet and assist guests with warmth and professionalism.
Ensure seamless check-in and check-out experiences.
Address guest inquiries and concerns promptly and courteously.

**Supervision and Leadership**:Lead and motivate the front office team.
Conduct regular training sessions to enhance staff skills.
Monitor staff performance and provide constructive feedback.

**Reservations and Room Management**:Coordinate with the reservations and sales teams to optimize room bookings.
Manage room inventory and allocations efficiently.
Assist in developing packages and promotions to drive bookings.

**Problem Resolution**:Handle guest complaints and issues with empathy and efficiency.
Work proactively to prevent and address potential challenges.

**Interdepartmental Communication**:Foster clear communication with housekeeping, dining, and other departments.
Collaborate with colleagues to ensure a seamless and integrated guest experience.

**Administrative Duties**:Oversee the day-to-day administrative tasks of the front desk.
Maintain accurate guest records and billing information.
Prepare reports as required by management.

**Quality Assurance**:Uphold high standards of cleanliness and organization at the front desk and lobby areas.
Monitor and ensure compliance with resort policies and procedures.

**Requirements**:
Proven experience in a front office or guest service supervisory role within the luxury hospitality industry.

Excellent communication and interpersonal skills.

Strong leadership abilities and the capacity to inspire a team.

Proficiency in hotel management software and reservation systems.

Exceptional organizational and multitasking skills.

A genuine passion for delivering outstanding customer service.

**Benefits**:

- Competitive salary commensurate with experience.
- Employee discounts on resort amenities and wellness programs.
- Ongoing training and development opportunities.
- Access to health and wellness initiatives.

**How to Apply**:
Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Please note that this job is located at Mulshi, Pune.

Work Location: In person

**Speak with the employer**
+91 8799921569

  • Front Office Supervisor

    21 hours ago

    Pune, India Atmantan Wellness Centre Full time

    **Introduction**: Atmantan is a one-of-a-kind luxury wellness centre committed to improving the health of guests by managing/treating their chronic ailments. Using our unique Integrated philosophy, We have transformed th lives of 1000s of our guests. Nestled in the lap of the majestic Sahyadri Range of the Western Ghats, Atmantan is spread over 40 luxuriant...

  • Front Office Supervisor

    5 days ago

    Pune, Maharashtra, India Atmantan Wellness Centre Full time

    **About Atmantan Wellness Resort**: Atmantan Wellness Resort is a luxury retreat nestled in the picturesque surroundings of Pune, Maharashtra. Our resort is dedicated to providing a holistic wellness experience, combining the serenity of nature with world-class amenities. From spa treatments to fitness programs, we offer our guests a transformative journey...

  • Front Office Associate

    2 weeks ago

    Wakad, Pune, Maharashtra, India Ambience group of Hotels Full time

    Need Front Office Supervisor for our Hotel in Wakad - Hotel experience is mandatory **Job Types**: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month **Benefits**: - Food provided - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Overtime pay - Yearly...

  • Front Office Receptionist

    2 weeks ago

    Pune, Maharashtra, India Olive Living Full time

    **Job Title / Position: Guest Relation Executive** **Roles & Responsibilities**: - Training and supporting office staff - Schedule shifts for hotel staff - Ensure great customer experience - Handle customer complaints - Conducting performance reviews with the front desk staff. - Generating reports and feedback for presentation to the general manager. -...

  • Front Office

    2 weeks ago

    Pune, India Manki Job Staffing Services Full time

    **Job Overview**: **FRONT OFFICE**: **Pune**: - Job Location: - Experience:1-2 years - Salary: 25K/30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:7 **Front Desk Representative job description**: A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet...

  • Front Office Associate

    4 days ago

    Wakad, Pune, Maharashtra, India Gigadocs Softtech Private limited Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    The Front Office Associate is responsible for creating a positive guest experience by efficiently handling check-ins, check-outs, reservations, and guest inquiries. The role requires excellent communication, customer service, and problem-solving skills to ensure guest satisfaction and smooth hotel operations.Key Responsibilities:Greet guests warmly upon...

  • Assistant Front Office Manager

    3 weeks ago

    Pune, India Marriott International Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...

  • Front Office Manager

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out...

  • Front Office Executive

    3 days ago

    Pune, Maharashtra, India Sandipani Hometel Full time

    About the Job Role The Job Role will be primarily responsible for handling end to end front office and administration responsibilities which includes but are not limited to guest relations, front office management, In-office communication, vendor management for all administrative and HR vendors. **Key Job Responsibilities** **Guests Relations** - Attend...

  • Assistant Front Office Manager

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out...