Installation Executive

**About the Company**:
**Italy stands for Design. It resembles highest standards of Quality. It depicts Excellence.**
Presenting CREESTAA, from **Italy**. Delivering Unmatched designer Elevators with impeccable features and flawless long-term service. **With a state-of-the-art Italian manufacturing facilities** spanning over twenty thousand sq. metre. A first of its kind, tallest, 75mtr high Testing Tower is being set up in India. The plant is also equipped with high tech training facility and practical training workshop. Hence the elevators from **CREESTAA** are truly a treat to be experienced.

**Job Title**: Installation Executive - Elevator Industry
**Department**: Operations/Installation
**Reports To**: Installation Manager
**Location**: Pune

**Job Summary**:
The **Installation Executive** in the elevator industry is responsible for supervising and managing the installation of elevators and escalators. This role involves coordinating with clients, overseeing installation teams, ensuring adherence to technical specifications and safety standards, and delivering exceptional customer service throughout the installation process.

**Key Responsibilities**:

- **Project Coordination**:

- Plan and manage elevator installation projects from initiation to completion.
- Communicate effectively with clients to understand their requirements and provide regular updates on project progress.
- Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
- **Installation Management**:

- Supervise installation teams to ensure timely and efficient completion of elevator installations.
- Conduct site inspections to ensure readiness for installation and identify potential issues.
- Ensure installations comply with industry standards, safety regulations, and company policies.
- **Technical Expertise**:

- Provide technical guidance and support to installation teams.
- Troubleshoot and resolve technical issues that arise during installation.
- Stay updated with the latest industry trends, technologies, and best practices.
- **Customer Service**:

- Serve as the primary point of contact for clients during the installation process.
- Address client concerns and provide solutions in a timely and professional manner.
- Ensure client satisfaction by delivering high-quality installation services.
- **Documentation and Reporting**:

- Maintain accurate records of installation activities, including work orders, progress reports, and completion certificates.
- Prepare and submit detailed reports to management on installation status, issues, and resolutions.
- Ensure all documentation is up-to-date and stored appropriately.
- **Safety and Compliance**:

- Ensure all installation activities adhere to safety regulations and company policies.
- Conduct safety briefings and training sessions for installation teams.
- Monitor and enforce compliance with safety standards and protocols.

**Qualifications**:

- **Education**: Diploma/ITI in Engineering, Technical Management, or a related field.
- **Experience**: Minimum of 4-5 years of experience in elevator installation, technical services, or project management.
- **Technical Skills**: Proficiency in using installation tools and equipment. Knowledge of elevator industry standards and regulations.
- **Soft Skills**: Excellent communication, problem-solving, and organizational skills. Strong customer service orientation.
- **Physical Requirements**: Ability to work in various site conditions, including standing for long periods and lifting heavy equipment. Comfortable working at heights.

**Team Collaboration**:

- Work closely with sales, engineering, and customer support teams to ensure seamless project execution.
- Provide feedback and recommendations to improve installation processes and customer experiences.
- Participate in team meetings and contribute to continuous improvement initiatives.

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)

Work Location: In person