Customer Relationship Executive

2 days ago

Hyderabad, India Dot eVentures Pvt Ltd Full time

**What We Do, Why We Do**

Schooler, a product of Dot eVentures Pvt Ltd, caters to schools and educational organizations. Our suite of technology products are uniquely placed to provide schools with tailored, affordable and comprehensive learning and operations solutions that will continue to evolve with the schools’ complete needs.

**Your Team**

Schooler drives our schools towards simplified and successful digital transformation and impact. To achieve this, the School Success Partner supports the school in technological and operational migration, and year-long support. He/she ensures accurate and customized product presentations to schools, build strong and sustained relationships, and drive retention.

**Role**:School Success Partner

**Responsibilities**
- Build a thorough knowledge of products and benefits to schools.
- Deliver presentations to schools as part of pre-sales, and product demos.
- Drive the post-sale onboarding including product migration process, training, product adoption.
- Follow up with the customer post-sale and maintain regular communication with schools to ensure their success and well-being with Schooler.
- Ensure retention of schools by providing excellent customer support.

**Requirements**:

- Graduate with clear and confident communication skills in English speaking, writing, and presentation.
- Self-starter, ownership to design action and deliver results in new settings.
- Preferred experience in Customer Accounts management with curriculum providers, schools, and any other education business

**Education**:Any Graduate

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7893100008

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