Client Coordinator

1 week ago

Sector Noida Noida Uttar Pradesh, India Nuform social private limited Full time

Job Title: Client Coordinator/Digital Marketing

Location: Noida

Experience Required: 3+ Years

Industry: Digital Marketing Agency

**Job Description**:
Key Responsibilities:
Client Management: Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and addressing client queries or concerns promptly.

Project Coordination: Work closely with the internal digital marketing teams (SEO, PPC, Content, Social Media) to ensure project deliverables are on track, align with client expectations, and meet deadlines.

Digital Marketing Expertise: Understand and oversee the implementation of digital marketing strategies, including SEO, SEM, PPC, Social Media, and Content Marketing, ensuring client goals are achieved.

Team Collaboration: Coordinate with different teams within the agency to ensure seamless project execution, from campaign strategy to implementation, and provide regular feedback to improve team performance.

Client Retention and Satisfaction: Ensure high levels of client satisfaction through continuous engagement, feedback collection, and issue resolution.

Reporting and Analysis: Provide clients with regular reports on project progress, performance metrics, and results, and suggest improvements for future campaigns.

Problem Solving: Handle client complaints and feedback professionally and work towards swift resolution of any project issues.

Team Leadership: Lead and mentor junior team members, fostering a collaborative work environment and ensuring alignment with the agency's goals.

Market Research: Stay up-to-date with the latest trends in digital marketing, ensuring that clients benefit from cutting-edge strategies and innovations.

Key Requirements:
Experience: Minimum of 3+ years of experience in client coordination within a digital marketing agency.

Digital Marketing Knowledge: Strong understanding of various digital marketing channels, including SEO, PPC, Social Media, and Content Marketing.

Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.

Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines.

Client-Focused: Strong relationship-building skills with a customer-focused mindset.

Team Player: Ability to collaborate with cross-functional teams and coordinate efforts to meet client expectations.

Analytical Skills: Ability to analyze campaign performance metrics and translate them into actionable insights for clients.

Problem-Solving: Adept at addressing client concerns and solving problems in a timely, professional manner.

Preferred Qualifications:
Experience working with digital marketing tools such as Google Analytics, Google Ads, SEMrush, or similar platforms.

Proven experience in successfully managing and retaining key client accounts.

Certification in digital marketing or relevant tools (e.g., Google Ads, Analytics) is a plus

Pay: ₹40,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- How many years of experience do you have working as a client coordinator in digital markeitng agency?
- How many years of work experience you have with digital marketing agency?
- What is your notice period ?
- What is your current ctc in lakh per annum?
- Will you be able to commute to the job location as it required in office ?

Work Location: In person

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