Operations Associate

4 days ago


Chennai Tamil Nadu, India Tradu Full time

Vacancy Name

Operations associate (Day Shift)

Vacancy No

VN1241

Employment Type

Regular Full-Time

Location

Chennai

Job Details

Description

Primary responsibilities (not limited to)
- Review customer documents
- Resolve various alerts while conducting KYC
- Activate new customer trading accounts
- Transaction processing (withdrawals, transfers, deposits)
- Provide assistance to customers with their KYC documentation through chat
- Perform Back office operations, including withdrawals, transfers, deposits
- Perform other assignments and tasks as assigned by Management

**Requirements**:

- Fluent level of English (written & verbal)
- Competency with PCs and common operating systems, browsers and Internet search
- Prior experience conducting KYC, transaction processing and/or Back Office operations is preferred
- Great attention to detail
- Able to multi-task and meet daily benchmarks/deadlines
- Self-starter and able to work with mínimal supervision
- Previous chat support experience is considered as an advantage
- Able to maintain confidentiality

Working days/hours: Monday to Friday(10 AM to 7 PM/ 9:30 AM to 6:30 PM); Fully working from the office - SKCL Prime, Plot No-C46A, Cipet road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai -032

All Technementals Innovation India Private Limited employees must be eligible to work in India.

Prior to submitting your resume, the firm requests that you do the following:
Company Description

Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset classes such as stocks, CFDs and crypto, depending on the regulations that govern the trader’s market.


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