Customer Service Executive

18 hours ago


Borivali Mumbai Maharashtra, India EbixCash Global Services Pvt Ltd Full time

**Job description**

Key Responsibilities: Answering Inquiries: Responding to customer questions and requests, providing accurate information about products, services, and policies. Resolving Issues: Addressing and resolving customer complaints, technical issues, and other problems in a timely and professional manner. Processing Orders: Handling customer orders, processing payments, and ensuring orders are shipped correctly. Providing Information: Offering product knowledge, explaining features, and helping customers make informed decisions. Customer Interaction: Maintaining positive and professional interactions with customers, building rapport, and ensuring a positive customer experience.

Pay: ₹25,000.00 - ₹35,000.00 pe

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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